Hotel Orto de' Medici

This hotel offers a memorable stay in Florence, distinguished by its historic building and a charming inner garden that provides a tranquil oasis amidst the city's vibrancy. Guests consistently highlight the exceptional staff service, the hotel's remarkable cleanliness, and the delicious breakfast buffet. Its prime yet quiet location makes it an ideal choice for sightseers eager to explore Florence's main attractions on foot, while couples appreciate the romantic ambiance and peaceful setting. Families also find the hotel accommodating, with options for spacious rooms. To enhance your experience, consider booking directly with the hotel for added benefits like a complimentary mini-bar, and be sure to leverage the staff's excellent local recommendations for dining and activities.

Facilities & Amenities
The hotel features a beautiful garden where guests can enjoy breakfast, providing a serene escape. While there isn't a full-service restaurant for evening meals, the hotel offers convenient amenities such as free Wi-Fi throughout the property, ensuring guests stay connected. A thoughtful touch appreciated by many are the complimentary popsicles available in the lobby, especially welcome after a day of exploring. For those arriving by car, valet parking is available, which is a significant convenience in Florence's city center. Some rooms also boast a mini-bar that can be complimentary with direct bookings. Additionally, the hotel provides umbrellas for guest use on rainy days and a cozy library for relaxation.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, noting that rooms are meticulously maintained daily. Most guests found the rooms to be spacious, particularly suites and those with balconies, though some noted that standard rooms could be on the smaller side compared to US accommodations. The comfortable beds and high-quality linens contribute to a restful night's sleep. Bathrooms are frequently described as modern, well-appointed, and featuring excellent showers, often with good water pressure and ample hot water. Many rooms boast high ceilings and some offer a balcony with city or garden views. While generally quiet, some guests in street-facing rooms occasionally noted minor noise. Air conditioning is effective, ensuring comfort even during warmer months, and rooms are equipped with convenient charging options and quality toiletries.

Dining & Food Quality
The breakfast buffet receives widespread acclaim for its variety and quality, often described as a highlight of the stay. Guests enjoy a wide selection of items, including freshly squeezed orange juice, various pastries like delectable cornettos, and a range of hot food options such as eggs and bacon. The coffee is consistently praised, with staff often preparing personalized beverages like cappuccinos upon request. The dining room itself is noted for its beautiful and bright atmosphere, with the option to enjoy breakfast semi-outside in the garden area when weather permits. While the hotel does not have an evening restaurant, the comprehensive breakfast ensures a satisfying start to the day.

Location & Accessibility
The hotel boasts an excellent central location, situated on a quiet street that provides a peaceful retreat from the bustling city while remaining highly accessible. Guests appreciate being within easy walking distance of Florence's major attractions, including the Duomo, the Accademia Gallery, and the Uffizi Gallery, typically reachable within 5 to 15 minutes. The train station is also conveniently located about a 10-15 minute walk away, though a taxi is recommended if traveling with heavy luggage. The hotel's proximity to public transport, including a tram stop, further enhances accessibility. Valet parking is available, which is a valuable service given the city's restricted traffic zones (ZTL).

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently commend their willingness to go above and beyond, providing excellent recommendations for local restaurants and attractions, assisting with taxi arrangements, and offering luggage storage. The check-in process is often described as quick and welcoming. Many guests highlight specific special gestures, such as welcome drinks, birthday surprises, or thoughtful amenities like popsicles. The housekeeping team is also praised for their thoroughness and pleasant demeanor, ensuring rooms are spotless. Overall, the staff's dedication to providing outstanding service significantly contributes to a positive and memorable guest experience.

Additional Information
For guests traveling with pets, the hotel maintains a pet-friendly policy, welcoming small companions. Those who choose to utilize the direct booking benefits often receive perks such as a complimentary mini-bar, which is refreshed daily and includes a selection of beverages and snacks. The hotel is housed in a building with significant historical charm, offering a unique atmosphere that blends traditional elegance with modern comforts. Some guests have noted the presence of a destination fee, which covers certain amenities and services, though feedback on its value can vary.