Palacio Carvajal Girón

This hotel, a beautifully restored historic palace, offers a unique and memorable stay, seamlessly blending its 16th-century charm with modern comforts. Its prime central location in the heart of the old town, just steps from the main square and cathedral, makes it an ideal choice for sightseers and couples seeking a romantic getaway. Guests consistently praise the attentive and professional staff, the spacious and clean rooms, and the hotel's overall captivating architecture. For travelers with pets, the hotel is notably accommodating, providing special amenities. While the hotel's charm is undeniable, guests are advised to reserve parking in advance due to limited on-site spaces and the challenging narrow streets of the old town. Additionally, it's worth inquiring about specific room types, as some feature unique designs like sloped ceilings.

Facilities & Amenities
The hotel offers a range of facilities designed for relaxation and convenience. Guests can unwind in the spa, which is uniquely situated in an original cellar and includes a jacuzzi, though its availability and operating hours can sometimes be limited. There is also a small outdoor pool, often referred to as an "alberca" or plunge pool, providing a refreshing escape, although some guests noted it might be unavailable during private events. Wi-Fi is generally reliable throughout the property, ensuring guests stay connected. The mini-bar in rooms is a thoughtful touch, with complimentary water replenished daily. For those traveling with pets, the hotel provides excellent pet-friendly amenities, including a comfortable dog bed and treats. Common areas, such as the cafe and lounge, are beautifully decorated with high ceilings, offering tranquil spaces for work or relaxation, and an interior terrace provides pleasant views.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its exceptional cleanliness, describing rooms as spotless and well-maintained. The rooms are spacious, offering ample comfort, with many featuring comfortable beds and high-quality linens that ensure a restful night's sleep. Bathrooms are often highlighted for their generous size, with some boasting huge bathtubs and double showers, though a few guests noted that filling the large tubs can take considerable time. Some unique bathroom designs, including open-concept layouts integrated into the room, received mixed feedback, and some found the fixed shower heads or high water pressure challenging. A few attic rooms with sloped ceilings were mentioned as causing minor head bumps. While generally quiet, some reviews noted occasional noise levels from upper floor bathrooms or external street disturbances. Some guests also mentioned the absence of a kettle or coffee maker in the rooms, and occasional issues with the air conditioning or heating.

Dining & Food Quality
Feedback on dining experiences is generally positive, though with some variations. The breakfast receives mixed reviews; many guests find it complete, of good quality, and delicious, with options for freshly prepared hot egg dishes and bacon. However, some describe the buffet as basic or limited in variety, particularly regarding bread, charcuterie, and fruit, and occasionally noted slow replenishment or less-than-ideal coffee. The hotel's restaurant is widely praised for its food quality and service, with guests enjoying high-quality, well-executed dishes from the à la carte menu or tasting menus. Specific mentions include excellent tuna, sirloin tartare, and local trout. While the restaurant atmosphere is often described as pleasant, some guests found the menu limited for special occasions or noted that the service in the bar area could be more attentive. The gastrobar is a popular choice for more casual dining and is appreciated for its pet-friendly area.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests directly in the heart of the old town and within easy walking distance of the main square, cathedral, and other key attractions, shops, and restaurants. However, navigating to the hotel by car can be challenging due to the narrow streets and tight turns within the historic area, with some guests advising against relying solely on navigation apps. Parking is a recurring topic; the hotel offers a limited number of on-site spaces that require prior reservation and can be difficult to access. Many guests opt for public parking facilities located outside the city walls, which are a short walk away, though some involve an uphill climb. The hotel assists with vehicle registration for access to the restricted old town area, but guests should be prepared for potential parking complexities.

Staff & Service
The staff at the hotel consistently receive high praise for their exceptional helpfulness, friendliness, and professionalism. Guests frequently highlight the attentive service provided by the reception team, who are commended for their warm welcome, efficiency during check-in, and willingness to assist with various requests, including room changes, local recommendations, and even handling personal emergencies. The housekeeping staff is noted for their impeccable work, ensuring rooms are clean and well-maintained. While most interactions are positive, some guests experienced slightly less friendly service during breakfast. The hotel's pet-friendly service is also highly appreciated, with staff going out of their way to accommodate furry companions. Overall, the dedication of the staff significantly enhances the guest experience, making many feel valued and well-cared for throughout their stay.

Additional Information
The hotel, a historic palace dating back to the 16th century, has undergone a remarkable rehabilitation, preserving its original charm while incorporating modern comforts. This unique blend of old and new is evident in its architecture and common areas, featuring high ceilings and original walls. Guests should be aware of the hotel's pet-friendly policy, which, while accommodating with amenities like dog beds and treats, does involve a notable supplement. The hotel occasionally hosts events, such as weddings or parties, which might temporarily impact access to certain facilities like the pool or restaurant, or lead to increased noise levels in specific areas. Some guests noted the absence of a kettle or coffee maker in the rooms, and some rooms feature ceiling windows rather than traditional ones, which can affect natural light.