Hotel Palma Bellver Affiliated by Meliá

This hotel offers a prime location overlooking the marina, providing guests with picturesque views and convenient access to Palma's vibrant city center. Its signature feature is its ability to blend a scenic waterfront setting with urban accessibility, making it an excellent choice for sightseers and couples seeking a city break. Guests consistently praise the hotel's exceptional breakfast offerings and the generally friendly and helpful demeanor of its staff. While the hotel maintains high standards of cleanliness, some rooms are noted to be a bit dated. For business travelers, the central location is also highly beneficial. To enhance your stay, consider requesting a room on a higher floor for superior views, and be prepared for potential noise from ongoing roadworks in the vicinity, which some guests mitigate with earplugs.

Facilities & Amenities
The hotel features a pleasant pool area that offers relaxing views of the marina, though some guests note it can become crowded, and there are recurring issues with sunbeds being reserved early and left unused for extended periods. While the Wi-Fi generally performs well, the gym is described by many as small and equipped with older, worn-out machines, making it less suitable for a comprehensive workout. The hotel's common areas, including the reception, are frequently commended for being bright, modern, and well-maintained. However, the elevators are often reported as slow, leading to noticeable wait times, especially during peak hours. Some guests also found the main lobby bar to be underutilized and occasionally closed, limiting evening options within the hotel.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with daily housekeeping and fresh towels provided. However, many reviews indicate that the room condition is somewhat dated or tired, suggesting a need for refurbishment to match the hotel's modern common areas. While beds are largely described as comfortable, some guests found them to be either too firm or prone to wobbling. A significant recurring issue is noise levels, with many reporting considerable disturbance from street noise, especially from ongoing roadworks, and thin walls allowing sounds from neighboring rooms and corridors to be easily heard. In-room amenities vary, with some rooms featuring a balcony offering pleasant views, and others providing coffee and tea making facilities, though not consistently across all room types. The bathroom size and condition also receive mixed feedback, with some being spacious and others appearing outdated.

Dining & Food Quality
The breakfast at the hotel consistently receives high praise from guests, with many highlighting its excellent variety and extensive selection of fresh options, including pastries, hot dishes, and even sparkling wine. The dining area is often noted for its pleasant atmosphere and views. However, feedback on the hot food items at breakfast is mixed, with some guests reporting that they were often lukewarm rather than hot. In contrast, the dinner offerings receive less favorable reviews; many guests describe the food as lacking flavor, having limited variety, and being poorly labeled, particularly for dietary needs. Some found the dinner menu to be repetitive, leading them to seek dining options outside the hotel.

Location & Accessibility
The hotel's central location is a major highlight, positioning it directly opposite the marina and within easy walking distance of Palma's city center, including the cathedral, shops, and various restaurants. This makes it highly convenient for exploring the city's main attractions on foot. Public transportation is readily accessible nearby, with bus stops facilitating easy travel to other parts of the city and the airport. While parking is available, guests note it can be expensive and sometimes challenging to navigate, with some reporting issues with the parking system. A significant and frequently mentioned drawback is the extensive roadworks currently underway along the promenade directly in front of the hotel, which contribute to noise, dust, and can impact pedestrian accessibility to the marina.

Staff & Service
The hotel staff consistently receives high praise for their friendliness and helpfulness, with many guests commending their attentive and welcoming demeanor throughout their stay. Staff are often noted for assisting with taxi bookings and luggage storage, contributing to a positive guest experience. However, the check-in process is a recurring point of concern for many, frequently described as slow and involving long queues, despite the staff's efforts. While housekeeping is generally efficient and maintains a high standard of cleanliness, some guests reported instances of staff entering rooms without knocking, causing discomfort. Overall, the dedication of the staff to providing good service is a strong positive, often compensating for other minor inconveniences.

Additional Information
Guests should be aware of certain operational aspects that may impact their stay. The hotel's sunbed policy at the pool area has caused frustration for some, as sunbeds are often reserved early in the morning and remain unused for hours, limiting availability for others. There have also been reports of lifeguards removing towels from unoccupied beds. Furthermore, the air conditioning system operates only in heating mode during winter months, which can lead to uncomfortably warm rooms on milder days, as opening windows may not be an option due to external noise. Some guests have also expressed concerns regarding the low height of balcony rails, which made them feel uneasy.