Positive Reviews
positive:
Family-friendly suites
Many guests appreciate that the suites have a large living and dining area, there is ample space for luggage storage, and the bathrooms are large. Others add that the kitchen features a large fridge with ample capacity to store meats, vegetables and refreshments, and note that there is plenty of dishware and crockery to prepare a large family dinner.
positive:
Ideal location
Several guests love that the property is close to the fishing pier, marinas and beach, as well as a variety of activities including snorkeling and boating. Others add that there are several grocery stores, movie theatres and theme parks nearby, and appreciate that excursions to Ripley’s Believe it Or Not, Wonder Works and Zoo World are easily arranged.
positive:
Experienced and friendly staff
Many guests appreciate that that experienced staff members provide a hassle-free check-in and an elaborate tour of the facilities, and say that the front desk staff is well-groomed. Others add that requests for upgrades and tour assistance are handled in a proficient manner, and love that the manager personally greets guests at the welcome reception.
Negative Reviews
negative:
Crowded pools and playground
Some guests note that it is difficult to find vacant sun loungers and parasols around the pool during the holiday season, and say that the beachfront is crowded. Others add that the children’s playground and wading area is packed as well.
negative:
Inconvenient parking
A handful of guests comment that there is limited parking available, and dislike that the parking area is across the street. Others add that parking area is not covered, there is no valet service and the area does not feel safe.
negative:
Unimpressive fitness facilities
Some guests say that the fitness room is small, and the equipment is outdated. Others add that the ventilation is poor, and dislike that operating hours are limited.