Hotel Panama Majestic

The hotel's most striking feature is its rooftop wellness area, offering stunning sea views from its pools and hot tubs, providing a memorable escape. Guests frequently commend the hotel's prime location directly by the beach, its generally high standards of cleanliness, and the consistently praised breakfast offerings. The attentive and welcoming staff also significantly contribute to a positive stay. This hotel is particularly well-suited for couples seeking a relaxing getaway, beachgoers desiring immediate access to the coast, and relaxation seekers looking to unwind in the spa facilities. To make the most of your visit, guests recommend clarifying the spa's operating hours and policies upon arrival, as free access to the pools is typically limited to certain times of the day. Additionally, consider requesting a room on a higher floor for enhanced views and reduced noise.

Facilities & Amenities
The hotel features a notable rooftop wellness area that is a major draw for many guests, offering both indoor and outdoor pools with hot tubs, a sauna, a Turkish bath, and a small fitness area. While the panoramic views from this area are highly appreciated, some guests have noted that the pools, particularly the outdoor one, can be quite cold, especially during cooler seasons. The wellness area can also feel cramped when busy, and some maintenance issues, such as inconsistent steam in the Turkish bath or cleanliness concerns in the sauna, have been reported. Most guests find the Wi-Fi reliable throughout the property. The hotel also provides a panoramic glass elevator, adding a unique touch to the experience.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many appreciating the overall tidiness of the accommodations. However, some guests have reported inconsistencies, noting occasional dust or specific areas like the shower exhibiting signs of wear, such as mold, rust, or leaking issues. Room sizes are frequently described as small, particularly for triple occupancy, and some guests found the beds to be of low quality with saggy mattresses or composed of two singles that tend to separate. Pillows have also been a point of discomfort for some. Noise can be an issue, with reports of sounds from the SPA facilities at night, corridor noise, and the air conditioning system, which is often centralized and not individually adjustable, leading to rooms being too warm or cold.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, described as rich, varied, and abundant. The buffet offers a wide selection of both sweet and savory options, including various cakes, fresh fruit, and yogurt. Many appreciate the quality of the coffee, which is often prepared by a barista rather than from a machine, enhancing the morning experience. Breakfast is served in a pleasant dining area, with some guests enjoying the option of dining on an outdoor terrace that offers sea views. While breakfast is a highlight, it is important to note that the hotel does not offer lunch or dinner service, which some guests found to be a limitation.

Location & Accessibility
The hotel boasts an excellent central location, positioned just a few meters from the beach and the lively promenade, making it ideal for beachgoers and those looking to explore the coastal area. Guests appreciate its proximity to various local amenities, including shops, markets, ice cream parlors, bars, and restaurants. While the hotel is a short walk from the main city center, it is conveniently located near public transportation, including a bus stop directly opposite and a nearby metro mare stop, providing easy access to other parts of the city. Parking is available on-site but is often described as expensive and difficult to navigate due to narrow spaces. An alternative, more affordable parking option is located about a kilometer away, with a shuttle service provided, though some guests experienced long wait times for the shuttle.

Staff & Service
The staff at the hotel consistently receives overwhelmingly positive feedback, with guests frequently commending their friendliness, professionalism, and attentiveness. Many reviewers highlight the warm and welcoming reception upon arrival and the efficiency of the check-in and check-out processes. The breakfast staff, in particular, is often singled out for their helpfulness and dedication to ensuring a pleasant dining experience. While most interactions are positive, a few guests have reported isolated instances of unhelpful or indifferent responses from some reception staff when issues arose. The hotel is also noted for its pet-friendly service, accommodating guests traveling with their animals.

Additional Information
Many guests utilizing Smartbox or similar voucher packages have shared mixed experiences, with some feeling that rooms assigned to them were smaller or less desirable, such as those near noisy service areas. A recurring theme in reviews is the perception that the hotel, despite its official rating, does not consistently meet the expectations of a four-star establishment, particularly concerning room condition and certain amenities. Guests should be aware of the hotel's specific pool policy, where free access to the rooftop pools is typically limited to morning hours, with an additional charge for use in the afternoon. Furthermore, some guests have raised concerns about the balcony design, noting that some are practically communicating between rooms, which can impact privacy.