Hotel Panorama

This hotel offers a memorable stay, particularly noted for its prime beachfront location and the stunning sea views available from many rooms, often overlooking the Medes Islands. Its signature feature is the expansive and well-maintained pool area, providing a tranquil oasis for relaxation. The hotel is an excellent fit for families seeking a well-equipped and engaging environment, with dedicated children's facilities and activities. Couples also find it appealing for a quiet and relaxing getaway. The consistently praised buffet dining is another highlight, offering variety and quality. To enhance your experience, consider requesting a room with a sea view for breathtaking vistas, and be sure to take full advantage of the diverse and abundant buffet, especially for dinner.

Facilities & Amenities
Guests highly appreciate the hotel's comprehensive facilities, which cater to both relaxation and activity. The large outdoor pool area is a major draw, featuring ample sun loungers and some natural shade, creating a pleasant environment without overcrowding. There is also an indoor heated pool, though some guests found its temperature a bit cool and noted a swim cap policy. For wellness, the hotel offers a spa area with a jacuzzi and a fitness center, providing options for rejuvenation. Families benefit from dedicated children's games, an indoor play area, and an outdoor park, along with a vibrant miniclub. An integrated diving club with convenient equipment storage is available for enthusiasts, and a spacious bike storage area is provided. While Wi-Fi is generally available, some guests experienced inconsistent connectivity.

Cleanliness & Room Comfort
The hotel generally maintains a good standard of cleanliness throughout its premises, with daily housekeeping services. Rooms are often described as spacious and equipped with a terrace or balcony, many offering desirable sea views. Most guests find the beds comfortable, contributing to a restful night's sleep. However, some feedback indicates that the furniture in rooms can appear somewhat dated, and a few guests reported minor issues such as dust, ants, or uncollected trash. While some rooms are noted for their quietness, particularly with the balcony door closed, others experienced noise levels from adjacent rooms or the street. The bathroom facilities are generally adequate, though some specific design choices, like a glass sliding door with a gap, received negative comments regarding privacy and noise.

Dining & Food Quality
The hotel's dining experience, particularly the buffet, receives widespread acclaim for its variety and food quality. Guests consistently praise the abundant selection of dishes available for breakfast, lunch, and dinner, often highlighting the fresh and home-cooked feel of the meals. Popular options include various seafood dishes, pasta, and a wide array of salads, along with appealing desserts. While the overall quality is high, a few guests noted that the breakfast could offer more variety in cooked food and fresh vegetables, and some found the hot food to be lukewarm. The restaurant staff is commended for their attentiveness and efficiency in replenishing dishes. Guests also appreciate the reasonable pricing of drinks served in the restaurant.

Location & Accessibility
The hotel boasts an exceptional location, being situated directly beachfront and just a short walk, typically within 50 to 100 meters, from the sand. This prime position offers guests easy access to the sea and often provides stunning sea views from their rooms, including vistas of the Medes Islands. The hotel is also conveniently located within walking distance of the town center and its commercial street, allowing guests to explore local shops and restaurants easily. For those traveling by car, parking is available, though some guests noted it can be tight, paid, or expensive during high season, with free dirt parking also available nearby at the beach. Public transportation, such as a bus service to Girona, is accessible, further enhancing the hotel's connectivity.

Staff & Service
The hotel's staff generally receives high praise for their friendliness, helpfulness, and attentive service. Many guests highlight the professionalism and pleasant demeanor of the restaurant staff, who are noted for their efficiency in clearing tables and replenishing the buffet. The miniclub staff is particularly commended for their dedication and engaging activities with children. While most interactions are positive, feedback regarding the reception staff is mixed; some guests found them very accommodating and quick during check-in, while others reported instances of unfriendliness or a lack of warmth, particularly from the night shift. Overall, the hotel's team strives to provide a positive experience, assisting with requests and ensuring a comfortable stay.

Additional Information
Guests should be aware that while the hotel is well-maintained, some aspects of its decor and dated appearance are noted, suggesting it is a traditional property that could benefit from a refresh. The hotel provides limited entertainment options, with some evening shows that may not appeal to all guests. For those utilizing the indoor pool, a swim cap policy is in place. While there are ample sun loungers by the outdoor pool, some guests observed instances of loungers being reserved without immediate use, though this did not typically lead to a shortage. The hotel's integrated diving club is a unique feature, offering convenience for divers with on-site facilities. It maintains a generally family-friendly atmosphere, promoting a quiet and relaxing environment for guests.