Hotel Panorama

The hotel's signature rooftop terrace offers breathtaking panoramic views of Olbia and the harbor, making it a memorable feature for guests. Its central location in the old town is consistently praised, providing easy access to local attractions, restaurants, and shops. Guests frequently highlight the exceptional staff service, noting their friendliness and helpfulness. The rooms are generally spacious and clean, contributing to a comfortable stay. This hotel is particularly well-suited for sightseers and couples looking to explore the city on foot, as well as business travelers due to its proximity to the airport and convenient parking. Families also find the spacious rooms and central location beneficial for city exploration. To maximize your experience, consider booking a room on a higher floor for enhanced views and be sure to inquire about the private spa for a relaxing session.

Facilities & Amenities
The hotel's standout feature is its rooftop terrace, offering stunning 360-degree panoramic views of the city and harbor, providing a popular spot for relaxation and enjoying drinks. Most guests find it a wonderful amenity, though some note it could benefit from an update and maintenance of its furniture. The spa facilities are available for private booking, featuring a sauna, jacuzzi, and steam room, which many guests appreciate for a relaxing and exclusive experience. However, some guests express disappointment regarding the additional cost for spa access and a few report issues with cleanliness or maintenance in the spa area. Parking is a significant advantage, with secure, free lots conveniently located a short walk from the hotel, which is highly valued in the central area. The hotel also provides free Wi-Fi and some mention a gym and a hotel bar, though the bar is noted by some as lacking atmosphere.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and clean, with many describing them as impeccably maintained and well-appointed. The beds receive mixed reviews; many guests praise their comfort, ensuring a restful night's sleep, while some find them to be hard or note that two single beds are pushed together to form a double. Bathrooms are often highlighted as large, clean, and well-equipped, with some suites featuring a jacuzzi tub and great showers. While most rooms are described as quiet, some guests in lower floors or specific areas report street noise from cobblestones or nearby construction. The air conditioning is generally effective, providing a comfortable temperature, though a few guests experienced issues with it not cooling adequately or being unreliable. Some minor issues like mold in wardrobes or yellow-stained towels were reported by a small number of guests, and a few noted an unpleasant smell after cleaning.

Dining & Food Quality
The breakfast at the hotel is generally considered good, with many guests appreciating the variety of options available, including Italian breakfast cakes, fresh fruits, eggs, bacon, and a range of continental choices. Many guests highlight the quality of the coffee and the availability of made-to-order cappuccinos. However, some guests find the breakfast to be repetitive over longer stays, with a limited selection of healthy options or poor quality cold cuts and pancakes. Service in the breakfast room receives mixed feedback; while some praise the attentive staff and constant replenishment of items, others report long waits for coffee, items running out without being refilled, or a perceived lack of enthusiasm from staff. The system of being served by staff from the buffet, a measure some attribute to past health protocols, is noted by several guests as inconvenient and time-consuming.

Location & Accessibility
The hotel boasts an excellent central location in the heart of Olbia's old town, making it incredibly convenient for guests to explore the city on foot. It is situated on a quiet side street, yet just steps away from the main pedestrian areas, restaurants, shops, and bars, allowing easy access to the vibrant nightlife. Guests appreciate its proximity to the main piazza, the port, and the train and bus stations, facilitating travel to other parts of Sardinia or the airport. A significant advantage is the provision of free, secure parking in nearby lots, which is highly valued given the difficulty of parking in the city center. While the hotel is easily accessible, some guests note that the narrow, cobbled streets might require pulling luggage a short distance upon arrival before accessing the parking.

Staff & Service
The staff at the hotel consistently receives overwhelming praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight their attentiveness and willingness to go above and beyond to ensure a pleasant stay, from providing excellent local recommendations for restaurants and excursions to assisting with printing documents and arranging transportation. The check-in process is described as smooth and efficient, with staff being welcoming and informative. Many reviews commend the staff's excellent English proficiency, which greatly aids communication. Specific mentions include the reception staff for their kindness and problem-solving skills, and the housekeeping team for maintaining high standards of cleanliness. Overall, the dedication of the staff to providing exceptional service is a recurring theme, significantly enhancing the guest experience.

Additional Information
Guests should be aware that while the hotel offers a spa facility, its use typically incurs an additional cost, which some guests found surprising or not clearly communicated upfront. A security deposit may also be requested upon check-in, the purpose of which some guests felt was not adequately explained. The hotel maintains a classic Italian style, which some guests find charming and elegant, contributing to a romantic ambiance. However, a few reviews suggest that some areas or furnishings might appear dated and could benefit from a refresh. Specific room types, such as the Panorama Suite, are highly recommended for their expansive views and added amenities like a jacuzzi tub. The hotel is noted for its pet-friendly policy, though specific details on pet amenities are not widely mentioned.