Park Inn By Radisson Sharon

The hotel's expansive indoor pool area, with its unique design, stands out as a signature feature, offering a central gathering space that many guests find appealing despite its current operational challenges. The property is undergoing significant renovations, with new ownership aiming to revitalize what many describe as a large but outdated establishment. This hotel is particularly suited for families seeking an affordable option with a spacious indoor environment for children, and budget-conscious travelers willing to overlook current inconveniences for the promise of future improvements. Guests often express hope that the ongoing updates will restore the hotel's former quality. To ensure a more comfortable experience, it is highly recommended to verify the availability and operational status of specific amenities, especially the pool and dining options, prior to booking, and to anticipate a stay within a property that is actively in transition.

Facilities & Amenities
Most guests are drawn to the hotel's indoor pool, which is often highlighted in promotional materials. However, many reviews indicate that the pool is frequently closed for maintenance, renovations, or due to issues such as cold water, dirt, or chemical imbalances, leading to significant disappointment for those who booked specifically for this amenity. Similarly, the hot tub is consistently reported as being out of service. The bar and restaurant facilities are also frequently closed due to the ongoing renovations, with limited and often unsatisfactory service when available. Guests commonly report that ice machines on all floors are broken. While some appreciate the presence of a fitness center and arcade/game room, these are also noted to be either closed for maintenance or equipped with outdated or non-functional equipment. The elevators are often described as old and slow, though some guests found them functional. Free Wi-Fi is generally available, allowing guests to stay connected.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is highly mixed, with many guests reporting significant issues. Common complaints include dirty rooms, stained carpets, mold around bathtubs and walls, and the presence of various bugs such as roaches, stink bugs, and gnats. Some guests found evidence of previous occupants, including trash and unidentifiable residue. The rooms are frequently described as outdated, with worn furniture, peeling wallpaper, and broken fixtures like non-working outlets, lights, and phones. Bathtubs are often noted for being rusty or cracked, and toilets for being wobbly or constantly running. While some guests praised the comfortable beds and clean sheets, others reported damp, stained, or yellowed linens. Noise levels from other guests or outside traffic can be an issue, though some rooms are considered quiet. The lack of basic amenities like remotes, sufficient blankets, or towels is also a recurring complaint.

Dining & Food Quality
The hotel's dining options receive predominantly negative feedback, particularly regarding the complimentary breakfast. Most guests report that the advertised breakfast is minimal, consisting primarily of coffee (often described as watered down or burnt), muffins (sometimes stale), and fruit (occasionally rotten or limited to apples). There is a consistent lack of hot food, protein options, milk, or juice, leading to widespread disappointment. The on-site restaurant and bar are frequently noted as being closed due to ongoing renovations or staffing issues. When the bar is operational, service can be limited, with some guests mentioning high prices and a lack of food service. Overall, guests advise against relying on the hotel for substantial meal options, especially for breakfast, and suggest exploring external dining establishments.

Location & Accessibility
The hotel's location is generally considered convenient, offering easy accessibility from the highway and proximity to various local points of interest. Guests appreciate its position near family relatives and major interstates, making it a suitable stop for travelers. While parking is available, some guests noted issues with icy conditions in winter or unplowed areas. The hotel is within walking distance or a short drive to local amenities such as a subway restaurant, gas station, and dollar general, with more extensive shopping and dining options available a short distance away in nearby towns. However, a significant concern raised by many guests is the lack of security for external doors, with reports of broken locks and easy access for non-guests, which impacts the overall sense of safety.

Staff & Service
The staff at the hotel consistently receives high praise from guests, standing out as a significant positive aspect amidst numerous challenges. Reviewers frequently describe employees as super friendly, helpful, kind, attentive, and accommodating, often going above and beyond to assist guests despite the hotel's operational issues. The check-in process is generally reported as easy and quick, with staff making efforts to resolve immediate concerns. However, feedback on housekeeping is mixed; while some rooms are found clean, many guests report a lack of regular service, requiring them to request towels and toiletries from the front desk. Maintenance staff are noted for addressing issues promptly, though the sheer volume of problems can be overwhelming. Overall, the dedication and positive attitude of the staff are a recurring theme, with many guests highlighting their efforts to improve the stay.

Additional Information
The hotel is currently undergoing extensive renovations, which is a recurring theme in guest feedback. While some guests are optimistic about the future improvements, these renovations are frequently cited as the reason for the closure or limited functionality of many amenities. The pet-friendly policy is appreciated by some, though guests note additional fees and challenges in finding suitable outdoor relief areas. A significant and repeated concern is the hotel's smoking policy, as many non-smoking rooms and hallways are reported to smell of smoke. Guests frequently experience issues with key cards malfunctioning, requiring multiple trips to the front desk for reactivation. The general lack of security on external doors is also a common complaint, raising safety concerns. Many long-time patrons express sadness over the hotel's decline from its past quality, hoping the current changes will restore its reputation.