Hotel Petit Palace Puerta del Sol (Madrid, Spain)

Hotel Petit Palace Puerta del Sol (Madrid, Spain)

About Hotel Petit Palace Puerta del Sol

Centrally located in the heart of Madrid and just minutes from Puerta del Sol, Hotel Petit Palace Puerta del Sol is a pet-friendly hotel that offers luxurious accommodations and amazing city views. All rooms are equipped with a minibar, plasma TV with digital channels, phone, air conditioning, parquet floor, and a desk.  Bathrooms are private and feature hairdryers and complimentary toiletries, while free high-speed wireless Internet access is provided in each guestroom. Hotel Petit Palace Puerta del Sol is a smoke-free hotel that features a 24-hour front desk, concierge services, luggage storage, laundry facilities, business centre, and television in common areas. Employees speak fluent Spanish and English, common areas are equipped with free Wi-Fi, and complimentary bike rentals are available. A buffet breakfast is offered each morning for a surcharge, and guests can purchase drinks and snacks from onsite vending machines. Room service works limited hours. Nearby attractions include Royal Palace, Joy Madrid, Retiro Park, and Plaza Mayor.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Arenal 4, 28013, Madrid, Spain

Rating overview

  • Location
    Excellent  9.4 / 10
  • Rooms
    Fair  7.4 / 10
  • Service
    Very good  8.2 / 10

Positive Reviews


Central location

Many guests comment that the hotel is located close to Puerta del Sol and just minutes from Plaza Mayor. Others like that many restaurants and bars are just around the corner, and add that a metro station is within walking distance.


Friendly staff

Most guests say that employees are friendly and always greet guests with a smile. Others state that receptionists can arrange transportation to and from the airport for a surcharge, print boarding tickets, and recommend restaurants worth visiting.


Excellent breakfast

Many guests note that breakfast is delicious and say that waiters are friendly and attentive. Others mention that the breakfast room is nicely decorated, and add that guests can find a free table even during the summer season when the hotel is fully booked.

Negative Reviews


Out dated air conditioning

Several guests report that air conditioning is poor and fails to cool down the rooms in summer. Others comment that the AC unit is also loud, and prevents guests from getting a good night's sleep.


Poorly equipped rooms

Some guests point out that there is no coffee making facility in rooms, and add that there are only Spanish channels available. Others feel that it would be great to have bathrobes and slippers in rooms, and say that complimentary toiletries in the bathroom are not restocked daily.


No parking and thin walls

Several guests comment that there is no onsite parking available, and say that public parking in the centre is on the expensive side. Others mention that walls are thin and add that every sound from other rooms can be heard.

All amenities

Hotel facilities
  1. Entrance Hall/lobby
  2. Elevator
  3. Bell service
  4. Pets allowed
For children
  1. Childcare
  1. Wheelchair accessible
Room facilities
  1. Ironing board
  2. Openable windows
  3. Television
  4. Central heating
Sports facilities
  1. Bike rental
Suitable for
  1. LGBT friendly

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00


Arenal 4 , 28013 , Madrid , Spain
Telephone: +34(91)5210542 | Fax: +34(91)5210561

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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