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The hotel offers a serene and memorable escape, distinguished by its exceptional attentive service and a continuous stream of delightful surprises that enhance the guest experience. Its prime beachfront location and a magnificent pool area create a tranquil yet vibrant atmosphere. This makes it an ideal choice for couples seeking a romantic and relaxing getaway, as well as adults looking for a peaceful retreat with personalized care. Guests consistently highlight the hotel's commitment to ensuring satisfaction, from the high quality of its cuisine to the immaculate cleanliness of its premises. To ensure a smooth arrival and departure, guests are advised to inquire about the most convenient and comfortable transport options for luggage, as traditional island transport can present challenges.
Facilities & Amenities
The hotel boasts an amazing pool that is both large and clean, featuring a captivating light concept at night and remaining accessible 24 hours a day. Guests frequently enjoy surprises by the pool, such as complimentary treats and drinks, though some note that the floating comfortable pillows can make swimming a bit tricky. For relaxation and rejuvenation, the Spa offers super massages, providing a tranquil escape. In-room conveniences include tea/coffee facilities and a fridge, along with the thoughtful provision of glass water bottles containing treated water. While bikes are available for exploring the island, some guests suggest that their quality could be improved.
Cleanliness & Room Comfort
Guests consistently praise the cleanliness and overall comfort of the accommodations. Rooms are described as spacious, well-arranged, and beautifully decorated, providing ample space for belongings. The bathrooms are noted for being very spacious, with some villas even featuring a bathtub within the room and multiple showers and toilets, enhancing the sense of luxury. The hotel maintains an impeccable cleanliness standard, with rooms being serviced twice daily. While the majority of feedback is positive, a few guests have observed that some bathrooms are beginning to show minor signs of wear, suggesting they are getting a little run down.
Dining & Food Quality
The hotel's dining experience receives widespread acclaim, with guests consistently praising the food quality as excellent and delicious. The breakfast is a particular highlight, described as unbeatable and offering an incredible choice with a great selection of options, including fresh juices and coffee. Many appreciate that breakfast is served until noon, a rare and convenient feature. The restaurant provides a diverse menu for both lunch and dinner, with guests highly recommending the Papaya restaurant for its exceptional offerings. While the selection is vast, some guests have occasionally noted that certain breakfast items could be warmer.
Location & Accessibility
The hotel enjoys a perfect location directly beachfront, offering stunning views and easy access to the water. It is beautifully situated by the water, providing a prime sunset position that guests find incredibly romantic, often enhanced by live music. The hotel is conveniently located within walking distance of other restaurants and beaches, allowing guests to explore local dining options. However, accessibility to and from the port can be challenging. Some guests have noted that road access to the hotel could be improved, and concerns were raised regarding the condition of horse-drawn carts and their suitability for transporting luggage and multiple people, leading some to prefer alternative transport methods.
Staff & Service
The staff at the hotel consistently receives glowing reviews for their incredible service and attentiveness. Guests frequently highlight their friendliness, helpfulness, and professionalism, noting that the team goes out of their way to ensure every guest feels special and satisfied. A standout feature is the continuous stream of delightful surprises and attentions provided throughout the stay, from small treats by the pool to thoughtful gifts in the room. The staff's proactive approach, including assisting with laundry and booking excursions, contributes significantly to a seamless and memorable experience, with many guests feeling a personal connection due to the staff remembering their names.
Additional Information
The hotel maintains an adults-only policy, which is appreciated by many guests seeking a tranquil environment, though some have observed instances where this policy is not strictly enforced in public areas like the restaurant, leading to mixed experiences regarding its application. The hotel demonstrates a strong commitment to environmental respect, evident in thoughtful practices such as providing treated water in reusable glass bottles in rooms, minimizing plastic waste. A unique and highly appreciated feature is the presence of a saxophonist during sunset, creating a superb and romantic ambiance by the beach, enhancing the overall evening experience. The hotel also offers a spa with excellent massage services, adding to the comprehensive relaxation options available to guests.
No, Pinkcoco Gili Air doesn’t offer pool areas.
No, Pinkcoco Gili Air doesn’t allow pets.
No, Pinkcoco Gili Air doesn’t provide parking.
Pinkcoco Gili Air is located at Jl. Sunset, 0370, Gili Air, Indonesia.
Pinkcoco Gili Air Nearby attractions include Kuta, Gili Island, Lipah Beach, Blue Marlin Dive, Lombok International Airport, Tropicana Grand Café, Amed Cafe, Mayura Temple.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.