Hotel Planac

This hotel offers a memorable stay, particularly for its unbeatable ski-in/ski-out access, allowing guests to literally step onto the slopes from the door and return directly to the ski room. This makes it an ideal choice for skiers and winter sports enthusiasts seeking maximum time on the snow. While the hotel maintains a traditional, cozy atmosphere, some areas show signs of age. The dedicated staff and excellent dining experience are consistently highlighted as major strengths. It is well-suited for families and couples looking for a quiet, convenient base away from the bustling town center, providing a serene mountain retreat. To make the most of your stay, especially during the summer, it is advisable to confirm the availability of all advertised facilities, as some services may be seasonal.

Facilities & Amenities
Guests frequently praise the practical ski boot warmers and the direct access to the slopes, which is a significant convenience for skiers. The hotel features a bar described as spacious, quiet, and cozy, offering a pleasant spot to unwind after a day outdoors. A wellness area with a sauna and whirlpool is available and generally well-regarded for its cleanliness and relaxation opportunities. However, a recurring point of contention, particularly for summer visitors, is that the bar, restaurant, spa, and gym are often closed, leading to disappointment for guests who booked expecting these services. The hotel also provides ample parking, which is a notable benefit, and while not explicitly mentioned, the lack of complaints suggests reliable Wi-Fi connectivity. Some guests noted the absence of a mini-fridge or kettle in rooms.

Cleanliness & Room Comfort
The hotel generally receives positive remarks for its cleanliness, with many guests finding their rooms spotless and well-maintained daily, including fresh towels. Room sizes vary, with some guests appreciating surprisingly spacious rooms and ample storage, while others found their accommodations rather small. The bathrooms are often described as clean with strong water pressure and, in some cases, a full-size bath, though some found them a bit cramped or dated. However, a significant number of reviews highlight that the hotel's furniture and overall decor are dated, with some mentioning worn carpets, a moldy smell, or yellowed duvets. Issues like uncomfortable mattresses, thin pillows, and a lack of convenient power outlets near the bed were also noted by some visitors, alongside a slippery shower floor in some instances.

Dining & Food Quality
The hotel's dining experience is a strong point for many guests, particularly the half-board option. The breakfast buffet is consistently praised for its variety and abundance, featuring both sweet and savory options, including local pastries, cakes, and hot items like bacon and eggs. Dinners are also highly rated, often starting with an excellent and varied salad bar followed by multiple courses served at assigned tables, which guests appreciate for its convenience and personalized touch. The food quality is generally described as good, with plenty of variety, though a few guests found the main dishes somewhat repetitive or the breakfast drinks limited. The bar is noted for serving good quality drinks, including well-made cocktails. However, a major drawback for summer guests is the frequent closure of the restaurant, forcing them to seek dining options elsewhere.

Location & Accessibility
The hotel's location is its most significant advantage, especially for winter sports enthusiasts. It offers direct ski-in/ski-out access, with ski lifts right outside the door, including the Pralongia chairlift and a drag lift providing immediate entry to the Sella Ronda circuit. This strategic position is also beneficial for summer activities like cycling events and trekking, with many trails accessible directly from the hotel. While the setting is tranquil with beautiful mountain views, it is quite remote and located a few miles outside the main town of Corvara. Guests note that walking to Corvara is not feasible due to winding roads and a lack of footpaths, necessitating a car or taxi. The hotel does provide ample parking, which is convenient for those with vehicles.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their willingness to go above and beyond, accommodating requests such as room changes and even arranging special touches for celebrations like birthdays. Many reviewers commend the staff's efforts to communicate effectively, even with language barriers, ensuring a pleasant experience. The check-in process is generally described as quick and efficient. While the majority of feedback is overwhelmingly positive regarding the service, a few guests noted instances of the reception being occasionally absent or appearing understaffed, particularly during quieter periods, which required them to seek assistance actively.

Additional Information
A notable point for guests to be aware of is the seasonal operation of certain hotel services. Many reviews, particularly from summer visitors, express significant disappointment that advertised facilities such as the spa, gym, bar, and restaurant were closed during their stay. This discrepancy between advertised and available services led some guests to feel misled, impacting their overall satisfaction and necessitating unexpected travel to find alternative dining or relaxation options. The hotel does maintain a pet-friendly policy, allowing dogs, which is appreciated by many travelers. Some guests also reported issues with payment processing, specifically with third-party booking platforms, which required additional clarification upon check-out.