Playa Suites Acapulco is a 488-room, beachfront hotel with a large outdoor swimming pool, and a short drive from the Acapulco International Airport. All rooms are air-conditioned, and come standard with a private balcony, flat-screen television, satellite channels, safe and a sofa bed. Each room also has a private bathroom with a shower/tub combination. Hair dryer, iron and an ironing board are available upon request. All rooms are air-conditioned, and come standard with a private balcony, flat-screen television, satellite channels, safe and a sofa bed. Each room also has a private bathroom with a shower/tub combination. Hair dryer, iron and an ironing board are available upon request. Breakfast is served daily and also on-site are three restaurants that serve meals and drinks. Playa Suites Acapulco is close to the La Quebrada Cliffs, Plaza Bahia, Delfines Paradise, Diana the Huntress and the La Isla Acapulco Shopping Village.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Guests like that the front desk staff is friendly and ensures that guests have everything they need. Others appreciate that the staff is knowledgeable about the area, while some say that the staff responds urgently to requests and complaints.
Several guests note that the property is close to several shops and restaurants, as well as the different area attractions. Others like that the property has direct access to the beach, and note that there are public transportation hubs nearby.
Many guests love that the beach is well-maintained, with plenty of sun beds and cabanas to stay in, while some add that the beach area is safe and comfortable. Others note that the pool is large and clean, with a separate area for children.
Some guests find that the rooms are dated and dirty, while a few say that an update is needed. Others comment that the in-room amenities like the refrigerators and beds need regular cleaning, while some add that these should be replaced.
A few guests comment that there are several on-site dining options but say that the food is bland, and is of average quality. Others note that the food is not presented well, and add that healthier food options, like salads and vegetarian dishes, should be considered.
A handful of guests find that some hotel facilities need an update, like air conditioning units that do not work and bathroom fixtures that leak. Others say that the front desk area has limited seating, and add that a renovation of the lobby should be considered.
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