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Hotel Plaza Caribe (Cancun, Mexico)

Hotel Plaza Caribe (Cancun, Mexico)

About Hotel Plaza Caribe

Plaza Caribe offers 134 rooms with spectacular garden views, and is located in the city centre, close to Las Palapas Park, Mercado 23 and La Sagrada Familia Parish. Each room features Internet access, cable TV and a telephone. Other amenities include a coffee maker, hair dryer and an iron with ironing board. The private bathroom is fitted with a shower, and a safe deposit box, alarm clock radio and air conditioning are standard. Guests at Plaza Caribe enjoy free Wi-Fi in public areas and have access to the beach club, outdoor pool and lush gardens. The property also offers a business centre with meeting rooms and conference space, a fitness centre with a Whirlpool tub, and on-site parking. In addition, the banquet hall provides event management and wedding services. Drinks are available at the bar, and the on-site restaurants offer both regional and international cuisines. Cancun International Airport is easily accessible.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

trivago Rating Index based on 1975  reviews from:
  • Hotels.com(7.4/10)
  • LocationExcellent  (8.8 / 10)
  • RoomsOkay  (6.8 / 10)
  • ServiceGood  (7.9 / 10)
  • CleanlinessFair  (7.1 / 10)
  • Value for moneyGood  (7.6 / 10)

Positive Reviews


Convenient location

Several guests say that the property is across the street from the bus station, several convenience stores, as well as craft markets, restaurants and banks. Others add that scenic beaches are moments away, and love that the Cancun Underwater Museum, the flooded caves of Sistema Dos Ojos, and Ik Kil, a famous cenote, are easily reachable.


Family-friendly amenities

Many guests comment that the on-site children's play area feels secure, is close to the bar and garden, and allows parents to supervise children while enjoying drinks and snacks. Others appreciate that infant beds and childcare services are available on request, and note that the restaurant offers a separate children's menu and family deals.


Superb transportation services

Several guests mention that deluxe tourist vans and spacious buses are available for hire at the front desk. Others add that the airport shuttle provides a safe and convenient option for large families, and appreciate that the transport services are professional, the vehicles are all air-conditioned, and the staff is flexible about the choice of routes and destinations.

Negative Reviews


Rooms are not up to standard

Some guests say that the room furniture and appliances are dated, the beds are uncomfortable, and the walls need a fresh coat of paint. Others add that the rooms do not feature minibars, and dislike that there is a lot of noise from the streets outside.


Inefficient air conditioning

A handful of guests comment that air conditioning in the lounge is not effective, and note that it is very hot and humid in the hallways. Others add that the ventilation in the fitness centre is poor.


Intermittent Wi-Fi service

Some guests mention that Wi-Fi signals in the rooms are weak, and note that there is no service near the pool. Others add that the Internet connection is slow.

All amenities

Property amenities
  1. Parking
  2. Hotel bar
  3. Outdoor swimming pool
  4. Hotel safe
  5. Conference rooms
  6. Non-smoking rooms
  7. Restaurant
  8. 24-hour reception
  9. Deck chairs
  10. Towels at the pool
  11. Laundry service
  12. WiFi in public areas
  1. Wheelchair accessible
  2. Accessible parking
  3. In-room accessibility
Room amenities
  1. Shower
  2. Openable windows
  3. Television
  4. Air conditioning
  5. Desk
  6. Telephone
  7. Safe
  8. Cable TV
  9. WiFi
  10. Free WiFi (rooms)
  11. Flatscreen TV
  12. Closet
For children
  1. Kids stay for free

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Calle Pino Mza. 1 Lt. 19 Smza. 23 Col. Centro , 77500 , Cancun , Mexico
Telephone: +52 9988841377 | 

Frequently Asked Questions about Hotel Plaza Caribe

  • Is there a pool area at Hotel Plaza Caribe?

    Yes, Hotel Plaza Caribe offers 2 pool areas.

  • Are pets allowed at Hotel Plaza Caribe?

    No, Hotel Plaza Caribe doesn’t allow pets.

  • Is parking available at Hotel Plaza Caribe?

    Yes, Hotel Plaza Caribe provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Hotel Plaza Caribe?

    Check-in at Hotel Plaza Caribe is available from: . Check-out time is by .

  • Where is Hotel Plaza Caribe located?

    Hotel Plaza Caribe is located in Calle Pino Mza. 1 Lt. 19 Smza. 23 Col. Centro, 77500, Cancun, Mexico.