Plaza Inn Kawaguchiko

This hotel is highly regarded for its prime location directly opposite Kawaguchiko Station, making it an exceptionally convenient base for exploring the area. Its signature feature is the breathtaking views of Mount Fuji available from many of its rooms, offering an unforgettable experience for guests. The hotel is particularly well-suited for budget-conscious travelers and sightseers who prioritize accessibility to public transport and local attractions. Couples and solo travelers will find it a practical choice for short stays focused on exploration rather than luxury. For those planning to hike Mount Fuji, its proximity to the station, where buses depart for the mountain, is a significant advantage. To enhance your stay, consider requesting a room with a Mount Fuji view, and be aware of the hotel's policy regarding luggage storage after check-out, as coin lockers at the station are a convenient alternative.

Facilities & Amenities
While the hotel maintains an older, traditional Japanese style, it provides essential amenities for a comfortable stay. Guests appreciate the presence of an elevator, though it is noted to be small and older, it is helpful for luggage. Free Wi-Fi is available throughout, ensuring guests can stay connected. Some renovated rooms are equipped with Google TV, offering access to streaming services like YouTube and Netflix. A microwave is conveniently located in the lobby for guest use. Each room typically includes a small fridge and a kettle, along with traditional yukata for guests to wear. However, it is important to note that the hotel does not offer laundry facilities on-site, and some guests have found the number of power outlets in rooms to be limited.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is varied, with many finding the rooms to be clean and comfortable, despite their age. Some rooms are described as spacious, offering more room than typical Japanese accommodations, while others are noted as being small, particularly for multiple occupants. The beds are generally found to be comfortable, and the water heater in bathrooms functions perfectly, providing ample hot water. However, some guests have reported issues with noise levels from corridors or adjacent rooms due to less sound insulation. There are also occasional mentions of rooms feeling dated, with some specific concerns about dusty carpets or a moldy smell in isolated instances, and some find the pillows to be thin or the mattresses too firm.

Dining & Food Quality
The hotel does not offer on-site dining services such as breakfast or dinner. However, its prime location ensures that guests have easy access to a variety of external dining options. Numerous restaurants and convenience stores, including the popular Lawson and 7-Eleven, are situated within a very short walking distance. This allows guests the flexibility to explore local eateries or purchase snacks and meals to enjoy in their rooms. The availability of a microwave in the lobby further adds to the convenience for guests wishing to heat up purchased food items.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset. It is situated directly across the street from Kawaguchiko Station, making it incredibly convenient for travelers arriving by train or bus. This proximity provides immediate access to public transportation, including sightseeing buses that connect to various attractions around the area. Guests also appreciate being within walking distance of the famous Lawson convenience store with its iconic Mount Fuji backdrop, as well as other shops and restaurants. For those traveling by car, free parking is available, though some guests note that the parking spaces can be narrow. The hotel's position also offers easy access to Lake Kawaguchiko and even Fuji-Q Highland, which is about a 20-minute walk away.

Staff & Service
The hotel staff consistently receive high praise for their friendliness and helpfulness. Guests frequently commend the elderly gentlemen at the reception for their warm welcome and attentive service. They are noted for making a genuine effort to communicate with international guests, often trying their best to explain information in English. The staff are accommodating with requests, such as allowing early luggage drop-off before check-in. Many guests have shared positive experiences of staff going above and beyond, like providing thoughtful gestures such as postcards of Mount Fuji upon check-out or assisting with taxi bookings. The check-in process is generally described as quick and efficient, contributing to a smooth arrival experience.

Additional Information
Guests should be aware of certain hotel policies that impact their stay. The hotel has a strict check-out time, typically at 10:00 AM, and does not permit luggage storage after check-out, advising guests to utilize coin lockers available at the nearby station. Furthermore, the hotel entrance has a curfew, with doors locking around 11:00 PM or 11:30 PM and reopening in the early morning, usually around 5:00 AM or 7:00 AM. Guests are provided with a traditional physical room key rather than a card, which must be returned to the front desk each time they leave the premises. Some rooms have been updated to include modern amenities like Google TV with streaming capabilities, and many bathrooms feature a bidet and heated toilet seat for added comfort.