Hotel PLAZA INN Salzburg City (Salzburg, Austria)

Guests at this hotel were pleased to find themselves a short walk from the picturesque banks of the Salzbach as well as the Alstadt area and city's main train station.

This hotel's lobby receives a lot of praise from guests for its chic, bright décor. This helped to start the guest experience off on a positive note. These good vibes were enhanced by the rooms here, which are comfortable and well-kept.

Many commented on this hotel's very friendly reception team, who appear to be extremely helpful in terms of offering directions and itinerary suggestions for the local area. Given its appearance and their overall customer experience, most felt that this hotel represented excellent value for money for Salzburg.

In addition to being situated on a main road, some rooms at this hotel are centred around an interior courtyard. Guests staying in both types of units noted that noise was a considerable problem here. If they weren't woken by passing traffic, the early morning goods deliveries made to this hotel made for an unpleasantly early wake-up call. Also, this property is located right across the street from an adult entertainment store, a point that added an unsavoury element to the experience here.

Most felt that the in-room décor leaves a lot to be desired; in stark contrast to the chic lobby area, the rooms feature old, mis-matched furniture.

Overly soft beds were a consistent problem at this property, with many commenting that this had an impact on their sleep quality. Also, guests were disappointed to find that breakfast was only available for an additional fee.