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Hotel Plaza Kokai Cancún (Cancun, Mexico)

Hotel Plaza Kokai Cancún (Cancun, Mexico)

About Hotel Plaza Kokai Cancún

Hotel Plaza Kokai Cancun is a hotel with an outdoor swimming pool and sundeck, located a few minutes from the ADO bus terminal and a short drive away from the nearest beach. All rooms are air-conditioned and come standard with a television, cable channels and a work desk, as well as a coffee maker, ceiling fan and a safe. Each room also has a private bathroom with shower and hair dryer. Free Wi-Fi access is available in all areas and parking is possible at a nearby location. The hotel has a 24-hour front desk, concierge services, lift and a sun deck, as well as a business centre and conference facilities. Breakfast is served daily, and on-site is a restaurant and a bar, El Meson Espanol and La Tasca, that serves meals and drinks. Hotel Plaza Kokai Cancun is conveniently close to the Cancun Bus Station, La Isla Shopping Mall, Ceviche's Fountain and the Cancun Bullfight Ring.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets (Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar
  • Gym(Unavailable)

Rating overview

trivago Rating Index based on 1376  reviews from:
  • Hotels.com(7.2/10),
  • Agoda(7.0/10)
  • LocationGood  (7.5 / 10)
  • RoomsFair  (7.1 / 10)
  • ServiceFair  (7.4 / 10)
  • CleanlinessOkay  (6.6 / 10)
  • Value for moneyFair  (7.2 / 10)

Positive Reviews


Friendly and accommodating staff

Guests like that the staff is warm and welcoming, and add that the staff is accommodating to requests like late check-in and room transfers. Others say that the staff is pleasant to talk to, and comment that they often go out of the way to ensure that guests have everything they need.


Clean and comfortable rooms

Many guests appreciate that the rooms are clean, with plenty of space to move around, and add that the furnishings are well-appointed. Others say that the beds are large and comfortable, while some add that the pillows and beddings are soft and clean.


Good facilities

Several guests comment that the hotel facilities, like the lift and pool, are well-maintained and clean. Others appreciate the views from the rooftop terrace, and add that the hammocks in the garden are a nice addition.

Negative Reviews


Far from area attractions

Guests find that the property is far from area attractions, and note that a car is needed to get around. Others point out that a bus station is nearby, and add that shuttle services are arranged at the front desk.


Limited food variety

A few guests say that the restaurant's menu is limited, and add that a few international dishes should be considered. Others comment that the food is bland and repetitive, and note that it is of average quality at best.


Gets noisy at night

A handful of guests note that the weekend entertainment gets loud and often last until late at night, while some say that the noise from the other rooms and the surrounding area is heard through thin walls. Others suggest booking rooms towards the back, and add that light sleepers should pack a pair of ear plugs.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Elevator
  5. Hotel bar
  6. Outdoor swimming pool
  7. Conference rooms
  8. Non-smoking rooms
  9. Computer with internet
  10. 24-hour reception
  11. Sun umbrellas
  12. Deck chairs
  1. Wheelchair accessible
Room amenities
  1. Balcony (upon inquiry)
  2. Openable windows
  3. Television
  4. Electric kettle
  5. Air conditioning
  6. Sitting area
  7. Safe
  8. Cable TV
  9. WiFi
  10. Free WiFi (rooms)

Arrival / Departure

  1. Check in: 15:00


Av. Uxmal 26, SM 2-A,  77500,  Cancun,  Mexico
Telephone: +52(998)1933170 | Fax: +52 (998)8844335 | 

Frequently Asked Questions about Hotel Plaza Kokai Cancún

  • Is there a pool area at Hotel Plaza Kokai Cancún?

    Yes, Hotel Plaza Kokai Cancún offers 2 pool areas.

  • Are pets allowed at Hotel Plaza Kokai Cancún?

    No, Hotel Plaza Kokai Cancún doesn’t allow pets.

  • Is parking available at Hotel Plaza Kokai Cancún?

    No, Hotel Plaza Kokai Cancún doesn’t provide parking.

  • Where is Hotel Plaza Kokai Cancún located?

    Hotel Plaza Kokai Cancún is located in Av. Uxmal 26, SM 2-A, 77500, Cancun, Mexico.

  • Which popular attractions are close to Hotel Plaza Kokai Cancún?