Hotel Poienița

This hotel is highly regarded for its thermal water pools and a dedicated staff that consistently goes above and beyond to ensure guest satisfaction. It is an ideal destination for retirees, pensioners, and individuals seeking relaxation and balneal treatment, offering a serene environment focused on well-being. Guests frequently commend the hotel's overall cleanliness and the quality of its food. The modern treatment base is a significant draw, providing comprehensive therapeutic options. To make the most of your stay, be aware that sunbeds by the pool can be "reserved" early with towels, and the hotel's primary focus is on providing a calm, therapeutic experience rather than a lively, luxurious one.

Facilities & Amenities
The hotel features both indoor and outdoor thermal pools which are consistently praised for their cleanliness and the beneficial properties of the water, maintained at comfortable temperatures. Guests appreciate that the pools are cleaned daily, often alternating between them to ensure continuous availability. The treatment base is described as modern and well-equipped, offering a range of therapeutic options. While there is a fitness center, some guests note that the equipment is outdated. Wi-Fi connectivity is available, though some visitors experienced weak or unreliable signals. The elevators are functional, but some are older and can be slow, with occasional reports of one being out of service, leading to longer wait times.

Cleanliness & Room Comfort
Guests generally find the rooms and the hotel overall to be very clean and well-maintained, with fresh linens and towels changed regularly. However, opinions on room comfort and condition are mixed. While some describe rooms as spacious and functional, many note that the furniture is old and the bathrooms are small and dated, often featuring re-painted bathtubs and lacking modern amenities like shower screens. Beds receive varied feedback, with some finding them comfortable and others describing them as hard. Soundproofing can be an issue, as noise from adjacent rooms or the hallway is sometimes audible. Some balconies are also noted as being in a state of disrepair.

Dining & Food Quality
The dining experience at the hotel is largely positive, with many guests praising the food quality and variety. Both breakfast and dinner are frequently highlighted as being very good, offering a diverse buffet with well-cooked and fresh options. Guests appreciate the effort put into the meals, often describing them as tasting "like homemade." The restaurant atmosphere is enhanced by live music and entertainment during dinner on some evenings, which many find enjoyable. While most feedback is positive, a few guests felt the food could sometimes resemble cafeteria fare or that the variety, particularly for dinner, was occasionally limited.

Location & Accessibility
The hotel benefits from a good positioning within the resort, offering a quiet environment that is conducive to relaxation and treatment. It is conveniently located for guests looking to access the resort's amenities and attractions. However, some guests have noted that the access road leading to the hotel and the parking area are in need of repair, which can affect the initial impression upon arrival. Despite these minor points, the overall location is considered excellent for those seeking a peaceful retreat focused on wellness.

Staff & Service
The staff at this hotel consistently receives outstanding praise for their friendliness, helpfulness, and professional attitude. Guests highlight the exceptional service from all departments, including the reception staff, who are described as attentive and accommodating, the restaurant staff and waiters, who are noted for their efficiency and pleasant demeanor, and the cleaning staff, who ensure rooms are spotless. The personnel at the treatment base are also commended for their skill and kindness. Many reviews emphasize that the staff's dedication and warm hospitality significantly enhance the overall guest experience, making visitors feel respected and well-cared for.

Additional Information
Guests should be aware that while the hotel's interior is generally clean and well-maintained, its exterior design and some aspects of its decor retain an older, "communist-style" aesthetic. This hotel is primarily geared towards relaxation and balneal treatment, and less towards modern luxury or lively nightlife. Some guests have noted that late-night entertainment from the terrace can be loud and audible in rooms until late hours. Specific in-room amenities that some guests missed include trash cans in the rooms and a clothesline on the balcony for drying swimwear. There is also a common issue with guests "reserving" sunbeds by the pool with towels early in the morning, even if they are not immediately using them.