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Hotel Polonia (Kraków, Poland)


Hotel Polonia (Kraków, Poland)

About Hotel Polonia

Set in a charming historic building on the edge of Krakow’s Old Town, the Hotel Polonia Hotel offers classical elegance in an ideal location for sightseeing. Rooms are furnished in the classical style, and all feature private bathrooms, flat screen TV’s, telephones and radios, while some have air conditioning as well. Reception is open 24 hours and can assist with transfers, tours and luggage storage. Pets are allowed on application, and free Wi-Fi is available throughout the property. The Hotel Polonia Restaurant is open from 7:00 AM, and prides itself on more than 100 years of serving diners in Krakow. They serve Polish cuisine, influenced by several other European nations. The Hotel Polonia Hotel is very convenient for Krakow’s railway station, which is just steps’ away. The sights of the Old Town are also within walking distance, while the Wawel Royal Castle is just 1.4 miles away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

trivago Rating Index based on 311  reviews from:
  • LocationExcellent  (9.0 / 10)
  • RoomsFair  (7.2 / 10)
  • ServiceGood  (7.6 / 10)
  • CleanlinessVery good  (8.0 / 10)
  • Value for moneyGood  (7.7 / 10)

Positive Reviews


Terrific central location

By far the thing that most delighted guests was the central location. The hotel is just on the edge of the Old Town, and all its sights are within easy walking distance, though the castle may be a bit of a trek for some. Guests also mention the proximity to the station, which was very convenient on arrival.


Lovely historic building

Considering most guests are in Krakow to see the sights in its Old Town, they are delighted to be staying in a building which itself has historic appeal. It is described as being full of character, and this fact has guests even willing to overlook a little problem here and there.


Good Polish atmosphere

While this was perhaps a bit of a strange one, a couple of guests complimented the hotel for maintaining a strong Polish atmosphere in the hotel. It seems what they meant by this is that they were glad nobody had decided to turn it into a generic “International” hotel.

Negative Reviews


In need of an update and renovation

While there is some indication this is taking place, several guests mention that the rooms are in desperate need of an update. They typically like both the decor and the furniture itself, but feel the pieces are old and need to be replaced or repaired to be truly comfortable.


Some rooms very noisy

A fairly common complaint from guests who had rooms facing the road is that the trams that pass by make quite a racket at all hours. Guests looking for a bit more quiet should request a courtyard facing room.


Limited facilities on-site

A couple of guests pointed out that the hotel doesn't really have any public areas to speak of. There is no lounge or bar, for example.

All amenities

Property amenities
  1. Entrance hall/lobby
  2. Elevator
  3. Parking
  4. Bell service
  5. Pets allowed
  6. Conference rooms
  7. Non-smoking rooms
  8. Computer with internet
  9. Restaurant
  10. 24-hour reception
  11. WiFi in public areas
  12. Room service
Room amenities
  1. Shower
  2. Openable windows
  3. Television
  4. Central heating
  5. Air conditioning
  6. Desk
  7. Telephone
  8. Safe
  9. Cable TV
  10. WiFi
  11. Free WiFi (rooms)
Suitable for
  1. LGBT friendly
  1. Accessible bathroom
  2. Accessible parking
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00


Basztowa 25 , 31-156 , Kraków , Poland
Telephone: +48 124221233 | Fax: +48 124221621 | 

Frequently Asked Questions about Hotel Polonia

  • Is there a pool area at Hotel Polonia?

    No, Hotel Polonia doesn’t offer pool areas.

  • Are pets allowed at Hotel Polonia?

    Yes, Hotel Polonia has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Hotel Polonia?

    Yes, Hotel Polonia provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Hotel Polonia?

    Check-in at Hotel Polonia is available from: . Check-out time is by .

  • Where is Hotel Polonia located?

    Hotel Polonia is located in Basztowa 25, 31-156, Kraków, Poland.

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