Hotel Polski Pod Białym Orłem

This hotel offers a memorable stay, distinguished by its historic charm and exceptional location within the old town. Its signature feature is its direct adjacency to the Czartoryski Museum, allowing guests to immerse themselves in culture and history. The hotel is consistently praised for its impeccable cleanliness, comfortable accommodations, and outstanding breakfast. It is an ideal choice for sightseers and couples seeking a romantic getaway, as well as business travelers due to its central yet quiet setting. For those who appreciate traditional elegance and attentive service, this hotel is a perfect fit. To enhance your experience, consider requesting a room away from the street for maximum tranquility, and be sure to take advantage of the staff's extensive local knowledge for tour and restaurant recommendations.

Facilities & Amenities
Guests frequently commend the hotel's well-appointed bar and inviting lounge area, which provide a comfortable space for relaxation and drinks. While some guests noted the bar's limited daytime hours for coffee, the overall ambiance is highly appreciated. Rooms are equipped with tea and coffee making facilities, though some guests wished for more generous supplies of coffee and milk. Bottled water and a mini bar are also provided for convenience. Most guests found the Wi-Fi reliable, ensuring connectivity throughout their stay, although a few experienced intermittent issues. The hotel does not feature a swimming pool, but its other amenities contribute to a pleasant and convenient experience.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with many guests describing rooms and common areas as spotless and well-maintained. Most guests found the beds comfortable, ensuring a restful night's sleep, though a few noted them as being on the firmer side. Room sizes receive mixed feedback, with some guests enjoying spacious rooms while others found theirs to be on the smaller side. Noise levels are generally low, particularly in rooms not facing the main street, though some guests reported occasional street noise. Bathrooms are typically clean, but some reviews mentioned them being small, lacking a bidet, or having older fixtures like shower curtains instead of glass screens. Towels are regularly changed, though some guests found them to be thin.

Dining & Food Quality
The breakfast buffet is a standout feature, consistently described as outstanding, amazing, and excellent by a vast majority of guests. It offers a wide variety of hot and cold options, including fresh pastries, meats, cheeses, and eggs, with selections often changing daily. Many guests appreciated the inclusion of sparkling wine or Prosecco at breakfast, adding a touch of luxury. While the coffee machines were generally functional, some guests noted they could benefit from descaling. Feedback on the hotel's restaurant is mixed; some found the food very good, while others had less positive experiences with dinner service or limited menu options. The bar is well-regarded for its ambiance and the quality of its cocktails.

Location & Accessibility
The hotel boasts an unbeatable central location within the historic old town, making it exceptionally convenient for exploring Krakow. Guests appreciate being just a few minutes' walk from the main market square, the Florian Gate, and the Czartoryski Museum. Its proximity to the train station (approximately a 10-minute walk) and various public transport options, including trams and buses, provides easy access to other parts of the city and the airport. While the hotel is situated on a pedestrianized street, making it quiet, guests needing taxi services for longer distances may need to walk a short distance to a pick-up point. Parking is available, though it is noted as being expensive and located a short walk from the hotel.

Staff & Service
The staff at this hotel consistently receive glowing reviews for their exceptional helpfulness, friendliness, and professionalism. Guests frequently highlight the attentive service provided by the front desk team, who are praised for their willingness to assist with tour bookings, airport transfers, and local recommendations. The check-in process is generally smooth and welcoming. Housekeeping staff are also commended for their daily maid service and ensuring rooms are clean and well-maintained. While most interactions are highly positive, a few isolated comments mentioned less welcoming experiences during check-in or with specific requests, but these are exceptions to the overwhelmingly positive feedback on the hotel's service.

Additional Information
Guests appreciate the hotel's commitment to maintaining its old-world charm and historic character, which is reflected in its decor and ambiance. The hotel offers wheelchair accessible rooms, with one guest specifically praising the spaciousness and accessible bathroom features. While most rooms include tea and coffee making facilities, some guests noted a desire for more generous supplies of coffee and milk. Some guests mentioned that the wardrobe space in double rooms could be limited. The hotel provides a safe in rooms for valuables. It is worth noting that some guests felt the hotel, despite its charm, did not fully meet modern five-star expectations in certain aspects, such as older bathroom fixtures or limited English TV channels.