Pomeroy Inn & Suites at Olds College

This hotel is highly regarded for its spacious rooms and friendly staff, making it a memorable choice for guests. Its signature feature is its convenient location directly on the Olds College campus, appealing to a diverse range of travelers. The hotel is particularly well-suited for families attending sports events or seeking a comfortable staycation, and for business travelers due to its proximity to the college and well-appointed suites. Pet owners also find it accommodating. Guests consistently praise the hotel's overall cleanliness and the quality of its complimentary breakfast. To enhance your stay, consider requesting a suite with a kitchenette for added convenience, especially for longer visits, and be mindful of potential holiday changes to dining services.

Facilities & Amenities
The hotel offers a range of facilities designed for guest comfort and enjoyment. The swimming pool with a waterslide is a major draw, especially for families, though some guests noted the water can be cold or that the heater was occasionally out of order. The hot tub is also popular, but feedback on its temperature and functionality is mixed. A well-equipped fitness center is available for guests. Many rooms feature kitchenettes, complete with fridges, stovetops, and dishwashers, which are highly appreciated for extended stays. Free Wi-Fi is provided throughout the property. While parking is plentiful and includes plug-ins, some guests reported issues with vending machines and ice machines being out of order. The hotel also has meeting facilities for events.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and spacious, often highlighting the practical suite layouts. However, some reviews mentioned isolated issues such as stains on bedding, hair in the bathroom, or unpleasant odors from plumbing. Feedback on bed comfort is varied; while many guests describe the beds as comfortable, others found them to be too hard or noted sagging, suggesting that some mattresses may need updating. Noise levels are typically low, with many appreciating the soundproofing, though a few guests reported disturbances from pipes or hallway activity. In-room amenities like coffee makers are valued, but some noted inconsistencies with bathroom supplies being refilled or minor plumbing issues like slow drains.

Dining & Food Quality
The complimentary breakfast consistently receives high praise, often described as excellent with a wide variety of hot and cold options, including eggs, sausage, and waffles. Guests frequently commend the breakfast staff for their exceptional friendliness and attentiveness, with some noting special accommodations for dietary needs. The on-site restaurant, Just Jack's, is generally well-regarded for its food quality and service, providing a convenient dining option. However, some guests expressed disappointment with holiday closures for both the restaurant and breakfast service, which were not always clearly communicated prior to arrival. A few reviews also mentioned limited vegetarian options or specific food items at breakfast that did not meet expectations.

Location & Accessibility
The hotel boasts a convenient location, particularly for those visiting Olds College or attending events at the nearby Sportsplex and Aquatic Center, as it is situated directly on the campus. Guests appreciate the easy access to the college grounds, which offer pleasant areas for walking, including botanical gardens and wetlands. Parking is ample and easily accessible, with the added convenience of plug-ins for vehicles. While the immediate vicinity offers limited dining and shopping options beyond the on-site restaurant and a few nearby establishments, the hotel's setting provides a quiet and secure environment. Some guests noted that the hotel's entrance is not directly off the main highway but is accessed via the university street.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback for their friendliness, helpfulness, and professionalism. Guests frequently highlight the accommodating nature of the team, from quick check-in and check-out processes to their willingness to assist with various requests. The breakfast staff are particularly commended for their exceptional service and attentiveness. While most experiences are positive, a few guests reported isolated instances of staff being less responsive or issues with phone communication. Overall, the dedication of the staff to providing excellent customer service is a recurring theme, contributing significantly to a positive guest experience and making guests feel welcome and valued.

Additional Information
The hotel maintains a pet-friendly policy, which is highly appreciated by guests traveling with animals, though some noted challenges in finding suitable outdoor areas nearby. Guests should be aware that housekeeping service is often by request only, which some found inconvenient for longer stays. The hotel offers accessible rooms that are well-designed for ease of movement and maneuverability. Some guests noted that the hotel provides full-size bathroom supplies, a thoughtful touch that adds to convenience. There have been occasional reports of vending machines and ice machines being out of order, which can be a minor inconvenience for guests.