Port Eugeni

The hotel offers a memorable stay, particularly highlighted by its inviting rooftop pool, providing a pleasant space for relaxation and refreshment. Its central location is a significant draw, placing guests within easy walking distance of the beach, port, and various shops and restaurants, making it an ideal choice for sightseers and those looking to explore the area on foot. Guests frequently commend the generally friendly staff and the overall good value for money. The hotel is well-suited for couples seeking a convenient and comfortable base, families appreciating the spacious rooms and central access to attractions, and even solo travelers looking for tranquility. To enhance your experience, consider requesting a renovated room for modern comforts, and be aware that while parking is available, it comes at an additional cost, so exploring nearby street parking options might be beneficial.

Facilities & Amenities
The hotel features a popular rooftop pool that guests find appealing for relaxation, though some note a scarcity of sun umbrellas. For connectivity, Wi-Fi is available throughout the property, allowing guests to stay connected. While the hotel offers parking, it is noted to be expensive and has a low ceiling, which some find challenging. A point of contention for some guests is the safe deposit box policy, which requires an additional daily fee and a cash deposit for the key. The air conditioning in the rooms is generally praised for its effectiveness, ensuring comfort even on warm days. The hotel also includes a cafeteria and various common areas, some of which have been recently renovated, providing pleasant spaces for guests. However, some guests have found the internal layout, particularly regarding elevators to certain floors, to be somewhat confusing.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many appreciating the overall cleanliness and the presence of spacious rooms. Many rooms have been renovated, offering a modern and appealing aesthetic, and the comfortable beds are frequently highlighted for ensuring a restful night's sleep. Some rooms also feature a balcony, providing an outdoor space. However, some guests staying in apartments or older rooms have reported issues, including inconsistent daily cleaning, a lack of replenishment for basic amenities like soap, and occasional problems with towel changes. Concerns about noise levels from the street, common areas, or even the air conditioning unit have been raised by some, indicating varying soundproofing. Additionally, a few guests found the toilet size to be uncomfortably small, and some rooms with inner courtyard views were noted for lacking natural light and ventilation.

Dining & Food Quality
The hotel offers a breakfast buffet that is generally considered complete and varied, providing a good start to the day, though some guests expressed a desire for more diverse options like fresh fruit and better quality coffee. The dinner buffet receives mixed reviews; while many guests find the food quality to be good, abundant, and varied, others perceive it as repetitive, lacking in main course variety, or occasionally unappetizing. A recurring point of dissatisfaction is the water policy at the buffet, where guests are charged for water, which some find unexpected for a hotel of this category. The cafeteria service has also been a source of frustration for some, with reports of slow service, insufficient staff, and instances of unhelpful or impolite interactions, impacting the overall dining experience outside the main buffet.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, placing guests conveniently amidst the vibrant pedestrian streets of the town. Its prime position allows for easy walking access to the beach and the port, making it ideal for those who wish to explore the coastal area and enjoy local attractions without needing transportation. The hotel is also within reasonable walking distance of the main bus station, providing good connectivity for further travel. For guests arriving by car, parking is available on-site, though it is noted to be an additional expense and some guests have commented on the low ceiling clearance. Alternatively, some visitors have found it possible to locate street parking in the surrounding areas, albeit with varying degrees of ease.

Staff & Service
The hotel staff generally receives high praise for their friendly staff and attentive service, contributing significantly to a positive guest experience. The reception staff, in particular, are frequently commended for their professionalism, helpfulness, and welcoming demeanor, often going out of their way to assist guests. While many guests report positive interactions with the restaurant staff, noting their attentiveness and good service, there are some mixed reviews, with a few instances of perceived inattention or unfriendliness. The cleaning staff is largely seen as efficient, maintaining good standards of cleanliness. However, the cafeteria service stands out as an area of concern for some, with reports of slow service, a perceived lack of staff, and instances of impolite or unhelpful interactions, which contrasts with the generally positive feedback for other departments.

Additional Information
Guests should be aware of the distinction between the hotel rooms and the apartment accommodations, as the latter have sometimes received feedback regarding a lack of certain kitchen amenities and inconsistent cleaning. The hotel's perceived 4-star rating is occasionally questioned by guests who feel certain aspects, such as the buffet variety or specific room features, do not fully align with this classification. A notable policy is the additional charge for the safe deposit box policy, which also requires a cash deposit for the key, a point of inconvenience for some. Similarly, the water charging policy at the buffet has been a surprise for several visitors. Furthermore, some guests have noted a general lack of organized animation or activities within the hotel, which might be a consideration for those seeking more structured entertainment options during their stay.