Hotel Port Feria

This hotel is a practical and welcoming choice, particularly noted for its friendly staff and cleanliness, making guests feel at home. Its signature feature is its convenient proximity to the exhibition center, making it an ideal base for business travelers attending events. The hotel also appeals to families due to its spacious family rooms and pet-friendly policy, and to budget-conscious travelers seeking good value. While located outside the city center, it offers excellent public transport links, allowing for easy exploration of the city. To enhance your stay, consider utilizing the metro or bus for city access, and if you are a light sleeper, earplugs might be beneficial due to occasional noise.

Facilities & Amenities
The hotel offers a swimming pool, which is generally clean and a pleasant spot for relaxation, though some guests note it can be small or have warm water, and it operates seasonally. A fitness center is available, but it is described as basic, equipped mainly with cardio machines and lacking weights, with some equipment reported as broken. Wi-Fi is provided, though some guests experienced slow or poor signal quality, especially during peak hours. For those arriving by car, secure underground parking is available for a fee, and street parking is also often found nearby. Other conveniences include vending machines for drinks and snacks, and a minibar in rooms, though some found the water bottles expensive.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, noting daily room servicing and fresh towels. Room sizes receive mixed feedback; while family rooms are highlighted as very spacious, some standard rooms are described as small or cramped. Bed comfort is also varied, with many finding the beds comfortable, but some reporting them as too hard or squeaky, and issues with twin beds pushed together. A significant recurring concern is noise levels due to thin walls, allowing sounds from corridors, neighboring rooms, and outside (including street noise, school noise, and dog barking) to be audible. Air conditioning functionality is inconsistent, with some reporting it not working or being centrally controlled and set to heating even in warm weather. Bathrooms are generally clean, some spacious, though minor issues like mold, fixtures, or water leaking from showers are occasionally mentioned. The television in rooms is often noted as being very small.

Dining & Food Quality
The breakfast buffet generally receives positive reviews for its variety and completeness, offering a good selection of hot and cold items, though some guests find the coffee quality inconsistent. The dinner buffet is often seen as good value, providing varied options, though some guests found the food not always warm or the selection limited. The restaurant overall is appreciated for its food quality and reasonable pricing, with some specific dishes like paella receiving mixed reviews. Service in the restaurant is largely praised, though a few guests mentioned slow service or difficulty getting staff attention at the bar.

Location & Accessibility
The hotel's location is a major advantage for those visiting the nearby exhibition center, being within easy walking distance. However, it is situated a considerable distance from the city center. Despite this, accessibility is good, with a metro station just a 5-10 minute walk away, providing convenient and affordable access to central areas. Bus stops are also nearby, offering further transport options. The neighborhood is described as quiet and residential, with a supermarket conveniently located close by. While some guests found the area unappealing or lacking amenities, others appreciated its tranquility and safety. Parking is readily available both on the street and in a secure underground garage.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the welcoming attitude of the reception staff and the attentive service provided by the restaurant staff. The check-in process is generally smooth, with some guests appreciating early check-in options. Housekeeping is commended for daily cleaning and providing fresh towels, contributing to a pleasant stay. Overall, the staff's dedication to providing excellent service is a recurring theme, significantly enhancing the guest experience.

Additional Information
The hotel maintains a pet-friendly policy, even providing a bed and bowls for furry companions, which is highly appreciated by pet owners. However, some guests noted noise from dogs left alone in rooms, and a few expressed discomfort with animals in dining areas. Guests should be aware that the standard check-in time is 4 PM. There is a small fee for using pool towels. Some guests feel the hotel's overall condition and amenities do not fully align with a four-star classification, suggesting it may be more akin to a three-star property. Accessibility can be a minor issue for those with mobility challenges or heavy luggage, as there are stairs leading from reception to the elevators and to some room corridors. Some reviews mentioned a strong air freshener scent in rooms, which was overwhelming for sensitive guests.