Posada Bugambilias

This tranquil retreat offers a serene escape, distinguished by its stunning views of the Tepozteco mountain and a pervasive sense of calm. Guests consistently highlight the hotel's cleanliness, comfortable accommodations, and the exceptionally friendly staff. Its prime location, just a short walk from the town center, makes it an ideal choice for sightseers and explorers eager to discover the area's attractions. The property is particularly well-suited for couples and families seeking a peaceful getaway, and notably, it is highly recommended for pet owners due to its accommodating policy. To enhance your stay, consider requesting a room on a higher floor for the best mountain vistas, and be prepared for potentially intermittent Wi-Fi service.

Facilities & Amenities
The hotel features a swimming pool, though many guests note it is small and the water is consistently cold, with some reporting it was occasionally closed or unmaintained. Accessibility to the pool can be challenging for those with mobility issues, as a proper ladder is sometimes lacking. While a temazcal service is available, its operational status is not always clear. Wi-Fi connectivity is a recurring concern, often described as intermittent or non-existent in rooms, and television service is frequently reported as not working. Rooms are equipped with a fan as there is no air conditioning. Guests also mention that electrical outlets are few and outdated, often requiring adapters. Despite these points, the hotel boasts a beautiful garden area, providing a pleasant space for relaxation.

Cleanliness & Room Comfort
Guests widely praise the hotel's cleanliness, noting that both rooms and bathrooms are kept in excellent condition. The rooms are generally described as comfortable and of a good size, though some matrimonial rooms are functional but small. Feedback on bed comfort is mixed; most find the beds comfortable, while some describe them as hard or mention old bedding. Noise levels can be an issue due to thin walls, and the presence of roosters on the property often leads to early morning or late-night crowing. Some rooms are noted for having poor lighting and requiring lights to be on even during the day, or for having transparent curtains that let in too much light. Guests occasionally report the presence of insects, including ants and spiders, and mosquitoes are a common nuisance, especially at night. While hot water is available, some reviews mention low pressure or slow heating.

Dining & Food Quality
The hotel does not offer a full restaurant service, meaning guests need to venture out for most meals. However, a basic breakfast is provided, which many guests find tasty and satisfying, though some mention slow service or that it is not always available. It is also noted that the breakfast options may not be suitable for vegetarians. There are no on-site options for quick snacks or coffee, such as a vending machine or coffee maker, so guests are advised to purchase these items from nearby stores. Despite the limited on-site dining, the proximity to the town center ensures numerous external dining choices are easily accessible.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within a short walking distance, typically 5 to 15 minutes, of the town center. It is also conveniently close to the main avenue, offering easy access to various shops, restaurants, and the entrance to the Tepozteco hill for hiking. While centrally located, the property is set slightly apart from the main bustle, providing a quiet and peaceful environment. Parking is available on-site, which is a valued amenity, though some guests describe the parking area as small or limited, requiring careful maneuvering. The hotel's position allows guests to explore most of the town's attractions on foot, minimizing the need for transportation.

Staff & Service
The staff consistently receives high praise for their friendliness, attentiveness, and warm hospitality. Guests frequently commend their helpfulness in providing local information and assisting with various requests. The check-in and check-out processes are generally described as smooth and flexible. Housekeeping is noted for being attentive and providing necessary supplies like extra towels and toiletries. While the majority of feedback is positive, a few guests have reported isolated instances of unresponsiveness from night staff or less-than-friendly interactions with specific individuals, particularly concerning booking issues or pet fee inquiries. Overall, the staff's dedication to providing excellent service is a standout feature, contributing significantly to a pleasant stay.

Additional Information
The hotel maintains a strong pet-friendly policy, welcoming dogs and cats for a modest extra fee, which is highly appreciated by pet owners. The property embraces its natural surroundings, featuring a lovely garden and the presence of on-site animals such as roosters, chickens, and a friendly cat named Tito, contributing to a rustic ambiance. Guests should be aware that due to the abundant vegetation, encountering insects is common, and bringing mosquito repellent is advisable. The hotel operates with specific staff availability hours, typically from 9 AM to 10 PM, so guests arriving or departing outside these times may need to coordinate in advance. For some, the limited in-room Wi-Fi is seen as an opportunity to disconnect and fully enjoy the peaceful environment.