Posada San Vicente

The hotel's expansive and beautifully maintained grounds, featuring vineyards and fruit trees, offer a unique and tranquil escape. This natural setting, combined with a large swimming pool, creates a memorable and relaxing atmosphere. It is an ideal destination for families seeking a peaceful retreat with ample space for children to play, and for couples looking for a quiet getaway amidst nature. Travelers with their own vehicles will find it particularly convenient for exploring the surrounding wineries and local attractions. Many guests describe it as a cherished "home away from home," returning multiple times due to its charm and serenity. To ensure a smooth experience, it is advisable to confirm all booking details and payment terms directly with the property, especially if reserving through third-party platforms, and be prepared for limited Wi-Fi connectivity.

Facilities & Amenities
The hotel boasts an impressive array of facilities designed for relaxation and enjoyment. The swimming pool area is a highlight, described as beautiful and clean, often featuring multiple depths and a smaller section suitable for children. The expansive park is well-maintained, offering lush green spaces, fruit trees, and even small vineyards, providing a serene environment for guests. Each cabin typically includes a private grill and access to covered parking, adding convenience. However, feedback on in-room amenities is mixed; while kitchens are generally well-equipped, some guests note the absence of specific items like a dishrack or mixer. The Wi-Fi signal is consistently reported as poor or non-functional, and the televisions are often described as old and not smart-enabled, offering only basic channels. Air conditioning is usually found in the living areas, but not always in the bedrooms, though ceiling fans are often present.

Cleanliness & Room Comfort
Most guests commend the cleanliness of the cabins, finding them well-maintained and tidy upon arrival. The cabins themselves are generally described as spacious and comfortable, providing ample room for guests. However, feedback regarding bed comfort is varied; while many appreciate the comfortable beds and good mattresses, some report uncomfortable spring mattresses or noisy double beds. Noise levels are typically low, contributing to a tranquil stay, though some guests mention being able to hear neighbors due to the proximity of cabins. The bathrooms are often spacious, but some reviews highlight issues with water temperature regulation during showers or occasional sewer smells. In terms of in-room amenities, guests frequently note the absence of basic toiletries like soap and shampoo, and some mention dirty electric kettles or a limited number of power outlets. Additionally, some cabins are noted to have glass windows without bars or shutters, raising minor security concerns, and a lack of mosquito screens.

Location & Accessibility
The hotel's location is highly praised for its balance of tranquility and accessibility. Situated conveniently close to numerous wineries, some of which are within walking distance, it offers an excellent base for wine enthusiasts. It is also well-positioned for exploring natural attractions such as the Cañón del Atuel and is approximately ten minutes away from the city center. While the setting is peaceful and surrounded by nature, guests generally advise that having a car is essential for convenient travel to and from the property, as public transportation options are limited and infrequent. The tranquil environment, away from urban bustle, allows for a truly relaxing experience, making it an ideal spot for those looking to disconnect while still being within reach of key regional highlights.

Staff & Service
Feedback on staff and service is notably mixed. Many guests consistently praise the staff's helpfulness, attentiveness, and overall friendly demeanor, highlighting positive interactions with the manager and other personnel who are described as accommodating and willing to assist with various needs, including car troubles. The check-in process is often reported as smooth, with some guests even receiving early access to their rooms. However, a significant number of reviews detail highly negative experiences, particularly concerning the owner's or administrator's attitude, describing it as rude, unprofessional, and unaccommodating. These negative encounters often revolve around booking discrepancies and disputes over payments or additional charges, leading to frustrating situations where guests were denied service despite prior reservations or faced difficulties with refunds.

Additional Information
A recurring theme in guest feedback involves booking and payment discrepancies. Many guests report being charged a higher price upon arrival than what was initially quoted or confirmed through booking platforms, sometimes due to unmentioned taxes or additional fees. There are also instances where guests were asked to pay a deposit upon check-in, which was not always clearly communicated beforehand. Some reviews highlight significant issues with reservations not being honored despite prior payment, leading to guests being turned away. Furthermore, guests should be aware that basic toiletries like soap and shampoo are typically not provided in the cabins. While the property offers a peaceful environment, some guests express security concerns due to an open main gate and a perceived lack of dedicated security personnel, especially at night.