Hotel Post am See

The hotel is celebrated for its prime lakefront location on Lake Achensee, offering breathtaking views that captivate guests from their rooms and the wellness area. This makes it an ideal retreat for couples seeking a romantic getaway, families enjoying a scenic vacation, and active travelers keen on hiking and biking. The hotel's exceptional wellness facilities and delicious culinary offerings are consistently highlighted, contributing to a memorable stay. Guests also frequently commend the spacious and clean rooms and the generally friendly and attentive staff. For an optimal experience, it is advisable to inquire about the recently renovated rooms, which offer modern comforts, and to note that the main sauna area typically opens in the afternoon. The serene environment also appeals to dog owners looking for a peaceful escape.

Facilities & Amenities
The hotel offers an excellent wellness area that is a major draw for guests, featuring both an indoor pool and a heated outdoor pool, often praised for their pleasant temperatures and stunning views. The sauna area is particularly highlighted, with a lake-view sauna, steam bath, and whirlpool, providing ample opportunities for relaxation. While some guests found the spa to be smaller than anticipated or noted that the main saunas only open in the afternoon, the overall experience is highly positive, with many appreciating the clean and well-maintained facilities. A well-equipped fitness center is available for guests, though some found it to be less organized. Complimentary Wi-Fi is accessible throughout the property, and guests can also benefit from free bike rentals and e-car charging stations, adding convenience to their stay. Rooms often include a pool kit and courtesy kit.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and very clean, with many appreciating the modern design and comfortable beds that ensure a restful stay. Rooms often feature beautiful views of the lake or mountains, enhancing the overall experience. The bathrooms are typically well-maintained, with some offering a separate toilet and good water pressure in the showers. However, some guests noted that certain rooms, particularly those not recently renovated, appeared dated with older furniture and carpeted floors, which some found less appealing. A common point of feedback is the absence of in-room amenities such as a minibar or coffee maker, though kettles can sometimes be provided upon request. While most rooms are quiet, some facing the street experienced noise levels, and a few guests mentioned a lack of convenient electrical outlets near the beds.

Dining & Food Quality
The hotel's culinary offerings receive widespread praise, particularly the breakfast buffet, which is consistently described as excellent and rich, offering a wide variety of choices including fresh juices, an egg station for made-to-order items, and a selection of local products. While breakfast starts at 8 AM, which some early risers found late, the quality and selection are highly appreciated. Dinners are generally considered good and tasty, often presented as varied 5-course menus or themed buffets. However, some guests occasionally found the food to be lukewarm or lacking in seasoning. The afternoon snack buffet is also a popular feature, providing a substantial late lunch with salads, hot dishes, and desserts, though some found the selection meager or noted unlabeled alcohol in certain cakes. The lake bar is a pleasant spot, but its availability can be inconsistent.

Location & Accessibility
The hotel boasts an outstanding location directly on the shores of Lake Achensee, providing guests with private lake access and stunning panoramic views of both the water and surrounding mountains. This serene setting is ideal for relaxation and offers numerous opportunities for outdoor activities such as hiking and biking, with trails easily accessible from the hotel. Its proximity to the ferry point, local shops, and the cable car makes exploring the area highly convenient. A bus stop is also located just outside the hotel, offering further accessibility. Guests appreciate the ample parking available on-site, including charging stations for electric vehicles, ensuring a hassle-free arrival and departure. The tranquil environment of Pertisau contributes to a peaceful and enjoyable stay, making it a perfect base for exploring the region.

Staff & Service
The staff and service at the hotel generally receive high praise, with many guests commending the friendly and helpful demeanor of the team. The reception staff are frequently highlighted for their professionalism and efficiency during check-in, making guests feel welcome upon arrival. Housekeeping is consistently noted for being thorough and attentive to room cleanliness. However, feedback regarding the restaurant and bar staff is mixed; while some guests experienced excellent and attentive service, others reported instances of unmotivated or unfriendly behavior, slow service, and a perceived lack of proactivity in areas such as table setting or drink service. Some guests also noted challenges with communication due to a language barrier with certain service personnel. Despite these isolated concerns, the overall impression is that the staff strives to provide a positive and accommodating experience for guests.

Additional Information
The hotel is a pet-friendly establishment, welcoming guests traveling with their animal companions. It also functions effectively as a seminar hotel, with facilities praised for being well-prepared for professional events. Guests should be aware that the key card not only provides room access but also acts as a guest card, with an option to upgrade it for unlimited use of local transport like ferries and cable cars, though some found the process for this upgrade less straightforward. A notable policy is that early departures typically do not qualify for a refund, which guests should consider when planning their stay. While rooms generally lack a minibar or coffee maker, a kettle can often be provided upon request. Some guests experienced initial confusion or miscommunication regarding their room type or booking details upon arrival, suggesting it's advisable to confirm specifics in advance.