Hotel Post

This hotel offers an appealing blend of value for money and exceptional buffet dining, making it a memorable choice for many guests. While its decor is often described as dated, the hotel consistently delivers on its promise of a comfortable and affordable stay. It is particularly well-suited for budget-conscious travelers and winter sports enthusiasts due to its prime location near cross-country ski trails and convenient access to major ski areas. Families and couples also find it a good fit, appreciating the hearty meals and scenic surroundings. To make the most of your visit, consider utilizing the included guest card for local attractions and be prepared for potentially limited on-site parking.

Facilities & Amenities
The hotel provides a range of facilities, though some are noted as being dated. The indoor pool is available for guest use, although some visitors found the water to be on the colder side, and the area could benefit from modernization. A sauna is also present, but reviews suggest it lacks proper lighting and modern amenities. Guests generally report good Wi-Fi connectivity throughout the property. Parking is a recurring topic, with many guests finding the on-site spaces limited, often requiring them to park further away. A ski room is provided, but it is unheated and unsecured, which can be a concern for guests. Other amenities include an older elevator and a lounge area with games and books. Some guests appreciated the availability of an EV charger nearby.

Cleanliness & Room Comfort
Rooms are generally described as clean, though their dated appearance is frequently mentioned, with many featuring a "retro style" reminiscent of the 1980s. The carpets in rooms and hallways are often noted as stained and worn, leading some guests to prefer wearing shoes indoors. Feedback on beds is mixed, with some finding them soft or uncomfortable, and prone to creaking. Bathrooms are consistently highlighted as being old and sometimes small, with issues like mold in showers, damaged tiles, and a frequent lack of shower curtains. Noise levels can be high due to thin walls, with guests reporting hearing neighbors and water draining from other rooms. Some rooms lack a fridge or air conditioning, which can be a minor inconvenience.

Dining & Food Quality
The dining experience is a standout feature, with both the breakfast buffet and dinner buffet receiving consistent praise for their excellence, variety, and plentiful offerings. Guests frequently commend the high food quality and the dedication of the chef and kitchen team. The buffets offer a wide selection, catering to diverse tastes, though some guests noted limited options for vegetarians. While the food itself is highly rated, some reviews mention that drink prices at the bar can be quite high. Despite occasional comments about food not being hot if not served immediately, the overall consensus is that the hotel's culinary offerings are a major highlight of the stay.

Location & Accessibility
The hotel boasts an excellent location, particularly appealing to winter sports enthusiasts. It offers direct access to cross-country skiing trails, and a ski bus stop is conveniently located directly outside, providing easy transport to major ski areas like Planai and Schladming. Guests also appreciate the Dachstein views from many rooms and the general proximity to natural attractions. A supermarket is within walking distance, adding to convenience. However, parking is a significant point of concern for many, as the hotel's on-site spaces are often limited, forcing guests to park further away on public roads. Some guests also noted that the area can feel isolated at night without personal transportation.

Staff & Service
Feedback regarding staff and service is somewhat mixed. Many guests commend the friendly staff and their helpful demeanor, particularly highlighting the kitchen staff and some service personnel for their attentiveness and positive attitude. Housekeeping is generally praised for maintaining clean rooms. However, a notable number of reviews describe the reception staff as unfriendly or unresponsive, especially when attempting to contact them by phone. The check-in and check-out processes can sometimes be slow or unattended, with guests reporting difficulty finding staff at the front desk. Some service staff are also perceived as having a poor attitude, which can detract from the overall guest experience.

Additional Information
A significant benefit for guests is the inclusion of the Summer Card or Winter Card, which provides valuable discounts or free access to various local attractions and public transport, enhancing the overall value of the stay. Many guests also appreciate the vouchers provided for welcome drinks or cake, adding a thoughtful touch. The all-inclusive package is frequently mentioned as offering excellent value for money. The hotel maintains a pet-friendly policy, accommodating guests traveling with animals. However, some visitors reported a persistent smoking smell in certain areas, despite the hotel's non-smoking policies. A destination fee is also sometimes applied, which guests should be aware of.