Pousada Da Pedra

This charming hotel offers a luxurious and tranquil escape, renowned for its charming ambiance and exceptional culinary offerings. Its signature feature is its meticulously decorated common areas, complete with inviting fireplaces, which create a cozy and romantic atmosphere. This makes it an ideal destination for couples and honeymooners seeking an intimate getaway, as well as those seeking tranquility and relaxation away from city bustle. While the hotel caters primarily to adults, families can also find enjoyment with amenities like the heated pool and marshmallow roasting. Guests consistently praise the hotel's sumptuous breakfast, delightful afternoon tea, attentive staff, and impeccable cleanliness. To enhance your stay, be sure to indulge in the complimentary afternoon tea and enjoy the serene outdoor spaces with their charming fire pits.

Facilities & Amenities
The hotel provides numerous beautifully decorated common areas and lounges, both indoors and outdoors, many featuring cozy fireplaces that invite guests to relax and unwind. A heated pool is available and generally well-received, offering a pleasant option for leisure, though some guests found its temperature not consistently warm enough. Free Wi-Fi is widely available and praised for its strong signal, ensuring guests can stay connected. While the hotel does not feature a dedicated fitness center or sauna, the tranquil atmosphere and aesthetic appeal of the common spaces are highly valued. Some guests also noted the availability of massage services, adding to the relaxing experience. The overall design emphasizes comfort and a rustic charm, encouraging guests to spend time enjoying the property.

Cleanliness & Room Comfort
Guests consistently describe the rooms as impeccably clean, often noting a pleasant, fresh fragrance upon arrival. The accommodations are generally considered spacious and well-maintained, contributing to a comfortable stay. Reviewers frequently highlight the comfortable beds, high-quality linens, and soft towels, which ensure a restful night's sleep. Private bathrooms are typically well-appointed with good showers and reliable hot water, though a few guests reported minor issues such as a slight water smell or initial delays in hot water. While most rooms offer a quiet environment, some guests experienced noise issues due to thin acoustic isolation or proximity to the street, and a few mentioned creaky beds. In-room amenities like frigobars, smart TVs, and air conditioning (which also provides heating) are appreciated, with some rooms boasting charming fireplaces or scenic balconies.

Dining & Food Quality
The breakfast service is a standout feature, consistently lauded as marvelous, varied, and of high-quality, featuring an extensive selection of fresh fruits, diverse breads, delectable cakes, assorted cheeses, and made-to-order omelets. Many guests appreciate the extended breakfast hours, allowing for a leisurely start to the day. A significant and highly praised differentiator is the complimentary afternoon tea, which offers a delightful array of cakes, pastries, and hot beverages. During certain periods, this is enhanced with sparkling wine or champagne and marshmallows for roasting over the outdoor fire pits. While the hotel does not provide full lunch or dinner service, staff are helpful in assisting guests with ordering outside food, and limited in-room options like a cheese board are available, though the wine list is noted as somewhat limited.

Location & Accessibility
The hotel's favorable location is a key highlight, situated slightly outside the bustling city center (Capivari), which provides a serene and tranquil atmosphere away from the crowds. Guests highly value the peace and quiet this offers, making it an ideal retreat for relaxation. Although not within walking distance of the main attractions, the hotel is conveniently located approximately a 10-minute drive from the Capivari center, ensuring easy access by car. Ample and secure on-site parking is a significant advantage for guests. The surrounding environment is described as beautiful, enveloped by nature and lush arborization, which further enhances the overall sense of calm and contributes to a picturesque setting.

Staff & Service
The staff consistently receives high praise for their exceptional helpfulness, attentiveness, and professionalism. Guests frequently commend their warm welcome, friendly demeanor, and proactive approach, which contribute to a truly personalized experience. The check-in process is generally described as smooth and efficient, setting a positive tone for the stay. Housekeeping is lauded for its impeccable service, ensuring rooms are always clean and pleasantly fragrant. Special touches, such as thoughtful welcome amenities, birthday cakes, and prompt assistance with various requests, are frequently mentioned as exceeding expectations. While the majority of experiences are overwhelmingly positive, a few guests noted minor inconsistencies in reception service or expressed discomfort regarding the optional service charge at checkout, despite acknowledging the staff's deserving nature.

Additional Information
A frequently discussed aspect of the stay is the optional 10% service charge that is added to the final bill. While intended as a gratuity for the dedicated staff, some guests expressed discomfort or surprise, feeling it should be more transparently communicated upfront or integrated into the initial booking price. Another policy noted by some guests is a corkage fee for bringing outside beverages, which a few found restrictive given the hotel's limited in-house dining options. The hotel is widely regarded as a quiet and peaceful retreat, with a strong emphasis on maintaining a serene environment for guests. However, some guests observed that the fireplaces in the common areas, while charming, might not always provide sufficient heating for all large spaces, particularly during colder periods.