Pousada Mahi

The hotel offers a serene and rustic escape, characterized by its lush, natural environment and charming wooden structures. Its signature feature is the inviting cabanas with private hammocks, providing a tranquil space for relaxation and a unique connection with nature. This peaceful setting makes it an ideal choice for nature lovers and peace-seekers looking to unwind away from the bustle. Couples can enjoy a romantic and quiet retreat, while families with small children will appreciate the calm atmosphere conducive to rest and play. Guests consistently highlight the attentive staff and the excellent breakfast experience. To enhance your stay, consider requesting a room with a hammock on the balcony for ultimate relaxation, and be prepared for a pleasant walk to the village center, which contributes to the hotel's quiet ambiance and allows for exploration of the surrounding dunes.

Facilities & Amenities
The hotel provides a range of facilities designed for guest comfort and relaxation. The swimming pool is a popular feature, often described as clean and inviting, though some guests noted minor maintenance issues like patches or the occasional presence of small amphibians. The jacuzzi is also a welcome amenity, offering a chance to unwind; however, feedback is mixed, with some guests reporting it was not always functional, lacked heating, or had limited operating hours requiring prior scheduling. Most rooms are equipped with air conditioning, though a few guests found it to be less powerful than desired. Many rooms feature private balconies with hammocks, which are highly appreciated for their comfort and relaxation potential. While a minibar is available, guests should note that televisions are not provided in the rooms, which some found to be a drawback.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and clean, contributing to a comfortable stay. The beds are frequently praised for being comfortable, though a few reviews mentioned them feeling old or the pillows being too low or stained. A significant recurring issue highlighted by many guests is the bathroom design, specifically the lack of a shower screen, which results in the entire bathroom floor becoming wet after showering. Some also reported issues with clogged drains or cold water. Due to the hotel's natural setting, a notable concern for many guests is the frequent presence of frogs or toads in the bathrooms, and sometimes even in the rooms or by the pool, which can be unsettling. Additionally, some guests experienced ants in the rooms and bathrooms, attributing this to a lack of window screens. Room lighting is often described as dark or poor, and some guests noted a stuffy smell upon arrival. Noise from outside, such as motorcycles and quadricycles, was also mentioned, impacting tranquility.

Dining & Food Quality
The breakfast experience at the hotel receives overwhelmingly positive feedback from guests, consistently described as excellent, delicious, and abundant. A highlight for many is the option to have tapioca and eggs or omelets freshly prepared to order, adding a personalized touch to the meal. The breakfast buffet offers a good variety of items, including fresh fruits, breads, and cakes, catering to diverse tastes. Most guests appreciate the quality and freshness of the food, often noting the attentive staff who ensure a pleasant start to the day. However, some guests had mixed experiences, mentioning occasional issues such as stale bread, overly greasy eggs, curdled milk, or inconsistent coffee quality. A few also felt that while the breakfast was good, the overall variety could be improved, and some juices were perceived as watery. There is no significant feedback regarding other dining options like lunch or dinner, or room service, beyond one comment about the lack of food service after breakfast.

Location & Accessibility
The hotel's location is a frequent topic of discussion, with mixed opinions regarding its proximity to the village center. Most guests describe it as being a pleasant 7 to 10-minute walk from the main area, which they find beneficial for its quiet ambiance away from the central hustle and bustle. This distance is often seen as ideal for those who enjoy a leisurely stroll and appreciate a more tranquil setting. However, some guests found the walk to be longer, up to 15-20 minutes, and considered it too far, especially given the lack of street lighting in some areas, making it challenging to navigate after sunset. The hotel is conveniently located near the main parking area for the village, which is a practical advantage. While the distance contributes to the hotel's peaceful environment, some guests noted noise from motorcycles and quadricycles on the nearby street. For those who prefer not to walk, a 4x4 transport option from the city is available, which drops guests directly in front.

Staff & Service
The staff and service at the hotel receive overwhelmingly positive feedback, with guests consistently praising the team's attentiveness, kindness, and helpfulness. Many reviews highlight the friendly staff who are always ready to assist with requests, contributing significantly to a pleasant stay. Guests appreciate the efficient service provided, from the reception team to the kitchen and cleaning staff. Specific examples of excellent service include accommodating early breakfast requests and providing plates and cutlery for food deliveries. The housekeeping team is noted for maintaining high standards of cleanliness in the rooms. While the majority of feedback is positive, a few guests reported isolated instances of less attentive service, such as staff being slow to replenish breakfast items or a night staff member being unhelpful. There were also some general comments about a perceived lack of management presence or occasional arguments among staff, which created an uncomfortable atmosphere for some. Overall, however, the dedication and positive attitude of the staff are a consistent highlight.

Additional Information
Guests should be aware of certain specific policies and suggestions that emerged from reviews. For instance, there are restrictions on using the stove in rooms, with guests being directed to use a microwave for heating purposes, such as preparing baby milk. The jacuzzi also has specific availability limitations, notably being unavailable on Saturdays, and requires prior scheduling for use during its limited operating hours. Some guests suggested that the hotel could enhance its offerings by providing laundry services or access to a communal kitchen for a fee, which would add convenience for longer stays and cater to different traveler needs. These points, while not fitting into other categories, provide valuable insights into the practical aspects of staying at the hotel and managing expectations regarding certain amenities and services, ensuring a smoother and more informed experience for future visitors.