Premier Inn Coventry City - Earlsdon Park

The hotel is housed in a beautifully renovated historic building, the former Coventry Technical College, which many guests find striking and memorable. Its prime location makes it an excellent choice for sightseers exploring the city, event attendees visiting the nearby arena or theatre, and families due to its spacious accommodations. Guests consistently highlight the hotel's spotless cleanliness, comfortable rooms, and the exceptionally friendly and helpful staff who go above and beyond to assist. The breakfast also receives high praise for its quality and variety. For a smoother experience, guests are advised to confirm the functionality of the air conditioning upon check-in, as some have reported issues, and to be aware of the specific payment methods required for the adjacent parking facility. Requesting a room away from the main road might also enhance quietness for light sleepers.

Facilities & Amenities
The hotel, housed in a converted historic building, offers a unique layout, though some guests find the bar and restaurant areas to be somewhat small and dated for the hotel's size, occasionally leading to them feeling overwhelmed, particularly during busy periods. While the hotel provides Wi-Fi, some guests have noted that the free service can be quite slow, impacting their ability to stay connected seamlessly. A recurring concern for many guests is the functionality of the air conditioning; despite being advertised, it often appears not to work effectively, leading to uncomfortably warm rooms, and staff sometimes need to remotely activate it, which can be an inconvenience. The lifts also present a mixed experience, with reports of one being frequently out of order or not serving all floors, which can be particularly inconvenient for guests with luggage or those staying on higher levels.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms as spotlessly clean and well-maintained. The spacious rooms are frequently highlighted, often appearing newly refurbished or modernized, providing ample space for relaxation. Most guests praise the comfortable beds and the provision of spare pillows, ensuring a restful night's sleep. The showers are generally good, though some guests have reported issues with low water pressure, a lack of hot water in the sink, or even black mould in taps, impacting the overall bathroom experience. Noise levels receive mixed feedback; while some rooms are surprisingly quiet, others suffer from poor soundproofing, leading to disturbances from adjoining rooms, corridor noise, or even the adjacent theatre until late evening. In-room coffee/tea facilities are appreciated, though some note the absence of certain items like hot chocolate or biscuits.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, described as amazing, hot, and fresh, with a good variety of options, including cooked-to-order eggs. Many guests appreciate the value, especially with the "kids eat free" bonus. However, some guests have experienced long waiting times for breakfast due to understaffing, and occasional issues with dirty plates or a lack of available tables. The restaurant also serves evening meals, with the food quality generally rated as good, tasty, and offering good value, particularly the meal deal options. While the menu is somewhat limited, it caters to various tastes. Service in the evening can also be slow due to staff juggling multiple roles, and some specific food items, like plant-based options, have been reported as unavailable or prepared with excessive oil.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it ideal for exploring the city. It is within easy walking distance of the city centre (approximately 10-15 minutes), the Skydome Arena (less than 10 minutes), and the Albany Theatre, which is part of the same complex. Its proximity to the railway station also makes it easily accessible. For those attending events, the hotel is a short 20-minute drive from the NEC. While some guests have expressed concerns about the immediate surrounding area, describing it as run-down or intimidating, many others find it safe and appreciate the nearby shops and takeaways. Parking is available in a multi-storey car park next door, generally considered good value at £5-£10 per day, though guests frequently report issues with payment methods, including cash-only machines, problematic apps, or incorrect reference codes leading to fines.

Staff & Service
The hotel staff consistently receive overwhelmingly positive feedback, with guests frequently highlighting their friendly, helpful, attentive service, and professional demeanor. Many reviewers commend staff for going "above and beyond" to ensure a pleasant stay, often juggling multiple roles across reception, the bar, and the restaurant with a smile. While the check-in process is generally described as quick and efficient, some guests have experienced long waits due to understaffing or issues with self-check-in kiosks. Staff are praised for being accommodating with room changes, providing local knowledge, and offering family-friendly service, making stays comfortable for those with children. Despite isolated incidents of perceived rudeness, particularly during busy periods or late at night, the overall sentiment is that the staff are a significant asset to the hotel.

Additional Information
The hotel is notably housed within a historic building, the former Coventry Technical College, which many guests find to be an interesting building with a unique, grand layout, including a magnificent atrium and rear stairs. The hotel offers family rooms that are praised for their spaciousness and thoughtful layout, accommodating families comfortably. Additionally, accessible rooms are highlighted as being particularly well-designed, spacious, and comfortable, with features like well-positioned wet rooms. The hotel demonstrates a commitment to sustainability, noted by its practice of switching from buffet to plated breakfast service during periods of low occupancy to reduce waste. Guests often appreciate the meal deal option, which provides good value for dinner and breakfast. Some guests have also mentioned the thoughtful touch of providing selection boxes for children.