Premier

The hotel is frequently described as an economical option, offering basic lodging for travelers on a budget. Its central location is often highlighted, making it convenient for exploring nearby attractions. While some guests appreciate the affordability and location, many reviews express concerns about cleanliness and maintenance. The hotel's condition and the quality of its amenities appear to be inconsistent, leading to mixed experiences among guests. Overall, the hotel seems to cater to those prioritizing cost savings over comfort and cleanliness, with several reviewers suggesting that the property requires significant upgrades.

Many guests mention the limited amenities and facilities, with the unreliable Wi-Fi being a recurring issue. Some reviewers noted that the internet service was spotty or slow, making it difficult to stay connected. The air conditioning is another frequently cited problem, with multiple guests reporting that it did not work effectively or was inadequate for the size of the room. Elevator access is not mentioned, but the lack of other amenities, such as a hair dryer in the rooms, was noted, although one guest mentioned being able to obtain one from reception.

Cleanliness and room comfort are significant concerns for many guests. Numerous reviews mention the presence of cockroaches and other insects in the rooms and bathrooms, indicating a lack of cleanliness. Several guests reported dirty bathrooms, torn sheets, and stained bedspreads. The beds themselves are often described as old, sagging, and uncomfortable, with worn-out mattresses. Additionally, some reviewers noted issues with water leaks, humidity, and unpleasant odors in the rooms, further detracting from the overall comfort and hygiene.

Dining and food quality are not prominently featured in the reviews, suggesting that the hotel may not offer extensive dining options or that guests did not frequently utilize them. However, some reviews mention the absence of a complimentary breakfast, which is a common expectation for many travelers. The lack of comments on dining suggests that this is not a primary focus for the hotel or a significant factor in the guest experience. The reviews do not provide enough information to make a comprehensive assessment of the dining and food quality.

The hotel's location is frequently mentioned as a positive aspect, with many guests highlighting its central location and proximity to the zócalo and other attractions. This makes it convenient for exploring the city and accessing nearby restaurants and shops. However, parking is a recurring concern, with some reviewers noting that the parking lot is in poor condition, described as a "hill" or "vacancy land," and potentially difficult to navigate. The reviews also mention that the hotel sometimes falsely advertises having parking when it does not.

Several reviews mention the staff's attitude and service as a point of concern. While some guests acknowledge that the staff is friendly, others describe them as rude, unhelpful, or reluctant to address issues. One reviewer specifically mentioned a receptionist being asleep on duty. The poor service and lack of attentiveness from the staff contribute to a negative overall experience for some guests. The reviews suggest that improvements in staff training and customer service are needed.

The hotel is generally perceived as an economical option, but many guests question whether the low price justifies the poor conditions and lack of cleanliness. While some reviewers acknowledge that the hotel provides basic lodging for a low cost, others feel that the poor value outweighs the savings. The recurring issues with cleanliness, maintenance, and service lead many guests to conclude that the hotel is not worth the price, even at its budget-friendly rates. This property is best suited for budget-conscious travelers who prioritize affordability over comfort and cleanliness and are willing to overlook the hotel's shortcomings.