Hotel President

This hotel is highly regarded for its central location, making it an ideal base for exploring the city's main attractions. Its proximity to landmarks and public transport positions it perfectly for sightseers and business travelers seeking convenience. Guests consistently highlight the friendly staff and the excellent breakfast as standout features, contributing significantly to a positive stay. The hotel also receives frequent praise for its overall cleanliness. While many aspects contribute to a comfortable experience, some guests have noted recurring issues with the swimming pool being out of service and challenges with room temperature control, particularly concerning the air conditioning during certain seasons. For an enhanced visit, it is advisable to confirm the operational status of all facilities and inquire about room types with exterior windows to ensure optimal comfort.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance the guest experience. The rooftop bar is a notable feature, providing stunning city views, though some guests found its accessibility limited by early closing times or private events. A fitness center is available for guests, generally described as well-equipped, while a jacuzzi and sauna offer relaxation options. However, a significant and recurring point of disappointment for many guests is the swimming pool, which has been consistently out of service for an extended period, despite being advertised. Some also noted issues with the sauna not always being operational or lacking essential amenities, and a few found the jacuzzi to have excessive chlorine. The gym facilities are considered basic by some, and the absence of a dedicated ground-floor bar was also mentioned. Complimentary free Wi-Fi is provided throughout the property, and the lifts are noted for their ease of use.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, contributing to a pleasant stay. Many appreciate the comfortable beds and good pressure showers, ensuring a restful experience. Rooms are often described as well-decorated and equipped with convenient amenities such as tea and coffee making facilities and a small refrigerator. However, feedback on room comfort is mixed. Some guests found their rooms to be small or even claustrophobic, particularly those with no views or windows opening onto an inner courtyard, which also impacts privacy. A significant concern for many is the hot rooms, especially during cooler months when the air conditioning is not active, leading to discomfort and noisy AC operation when it is on. Isolated reports mention stained carpets, worn furnishings, squishy mattresses, or broken fixtures like shower heads, and some noted the absence of complimentary drinking water or limited coffee pods.

Dining & Food Quality
The hotel's dining experience is largely dominated by its excellent breakfast, which receives widespread praise from guests. The breakfast offers a wide variety of options, including both savory and sweet dishes, with many appreciating the inclusion of Hungarian classics, fresh juices, and a selection of hot food. Guests also highlight the availability of pastries and options for those with gluten-free dietary needs. While the selection is extensive, some guests noted that the hot food could sometimes be cold, and the breakfast area, located in the basement, lacks natural light. The rooftop restaurant is mentioned for its good food and impressive views, though its operating hours and occasional private events can limit access. Overall, the breakfast is a strong point, providing a satisfying start to the day for most visitors.

Location & Accessibility
The hotel's central location is consistently lauded as one of its strongest assets, making it exceptionally convenient for guests to explore the city. It is situated within walking distance to major attractions such as the Parliament building, St. Stephen's Basilica, and the Danube River, allowing for easy sightseeing. Guests appreciate being surrounded by numerous eateries, bars, and shopping opportunities right outside the hotel's doors. The property is also well-connected to public transportation, with a metro station nearby, providing convenient access to the airport and other parts of the city. The area is generally perceived as safe and vibrant. For those traveling by car, parking is available, though it is noted to be expensive, with no dedicated hotel parking and street parking incurring hourly charges.

Staff & Service
The hotel staff generally receives high praise for their friendly and helpful demeanor, significantly enhancing the guest experience. Many reviews highlight the attentive and professional approach of the team, from the moment of check-in to departure. Guests appreciate the welcoming attitude and the staff's willingness to be accommodating and responsive to requests, often going out of their way to assist with directions, reservations, or room changes. The English-speaking staff is a particular asset, facilitating smooth communication. While most interactions are positive, a few guests reported instances of unhelpful or unfriendly service, particularly concerning specific issues like room temperature or pool closure, and some experienced slower check-in processes or a perceived lack of follow-up on concerns. However, the overall sentiment points to an excellent level of service.

Additional Information
Beyond the main amenities, guests have noted a few additional details that contribute to the overall stay. The hotel's immediate vicinity benefits from the presence of a popular Artisan cafe next door, which is highly recommended for its baked goods and coffee, offering a convenient and delightful local experience. While the hotel maintains a high standard of cleanliness, some guests have specifically mentioned that linen and towels were not always changed daily during longer stays, and certain in-room items like glasses were not consistently cleaned. This suggests a specific housekeeping policy that guests should be aware of. These observations, while minor for some, provide a more complete picture of the hotel's operational nuances and can help guests manage their expectations for a smoother visit.