Price Pointe Inn

This hotel offers a quaint and affordable stay, often highlighted for its nicely remodeled rooms and the inviting on-site bar which serves as a social hub. It is particularly well-suited for business travelers seeking convenience and easy access, budget-conscious travelers looking for great value, and couples or families desiring a quiet and comfortable retreat. Guests appreciate the peaceful atmosphere away from city bustle. To ensure a smooth experience, it is advisable to clarify breakfast expectations upon arrival, as offerings are basic, and be aware that the check-in process might occur in the lounge area, which some guests found less private. Additionally, if sensitive to noise, consider requesting a room not directly above the bar.

Facilities & Amenities
The hotel features a popular on-site bar that many guests find appealing and convenient for a quick meal or a relaxing drink. There is also a small coffee bar providing quick grab-and-go options in the morning. Easy parking is consistently noted as a significant advantage, allowing guests to keep their vehicles close to their rooms. For those with specific needs, handicapped accessible rooms are available, some featuring a walk-in shower. While the hotel does not offer a swimming pool or other extensive recreational facilities, its focus remains on providing essential comforts. Some guests noted the absence of an in-room coffee maker and reported occasional issues with TV functionality or faucets, though maintenance was generally responsive to these concerns.

Cleanliness & Room Comfort
Most guests commend the overall cleanliness of the rooms, often describing them as well-decorated and recently updated. The bed comfort receives mixed reviews, with many finding the beds comfortable, while some describe them as hard or note issues with beds being on wheels and not attached to headboards. A significant concern for a minority of guests was the presence of musty odors or dampness in rooms, attributed by staff to high humidity, and in some severe cases, stains on bedding or the presence of bugs like mosquitos and box elder bugs. Noise levels can be an issue, particularly from adjacent rooms due to thin walls or from the bar below, impacting sleep for some. Additionally, a few guests experienced problems with temperature control due to non-functional thermostats and found the provided light blankets insufficient for colder weather.

Dining & Food Quality
The hotel's complimentary breakfast quality is consistently described as very basic, primarily consisting of pre-packaged items such as trail mix bars, nutrigrain bars, fruit cups, and pop tarts. The coffee provided is often noted as weak, and there is generally no juice available. Many guests expressed a desire for more substantial options like yogurt or a toaster for the pop tarts. While the breakfast is convenient for a quick grab-and-go, it is not considered a full breakfast experience. The on-site bar does offer an option for a quick meal downstairs, providing an alternative for guests looking for more than the limited breakfast fare.

Location & Accessibility
The hotel is situated in an out-of-the-way location, which many guests appreciate for its quiet and peaceful atmosphere, often noting its proximity to a small airport and being minutes away from shopping areas. This makes it convenient for specific travel needs or for those seeking a tranquil retreat. Easy parking is a consistent highlight, with guests appreciating the ability to park close to their rooms. However, a recurring challenge for guests is the confusing signage around the property, leading to difficulties in finding the office, specific rooms, or amenities like the ice machine, especially after dark. Despite these navigation issues, the location is generally considered safe and convenient for its intended purpose.

Staff & Service
The friendly staff, including the owner and manager, consistently receive high praise for their welcoming and accommodating service. Many guests highlight the helpfulness and attentiveness of the team, noting their willingness to assist with requests and address issues. However, the check-in process is a frequent point of contention; some guests found it inconvenient to check in at the lounge rather than a dedicated office, while others experienced delays due to staff availability or difficulties locating reservations. There were also instances of service recovery falling short, with some guests reporting unreturned calls regarding complaints or a lack of daily cleaning service due to staffing shortages. Despite these inconsistencies, the staff's overall demeanor and willingness to resolve problems quickly, such as maintenance issues, are often commended.

Additional Information
Guests should be aware of potential unexpected fees, as some reported being asked to pay an additional tax per room upon arrival that was not clearly communicated beforehand. There were instances of room type discrepancy, where guests reserved a king-size bed but were assigned a room with two queens. Some guests also reported security concerns, experiencing disturbances like people knocking on their door and window during their stay. Furthermore, the check-out process can be confusing, with guests struggling to find a designated place to leave keys when the office is unattended, leading to uncertainty about proper key return procedures.