Hotel Princess Mundo Imperial, Acapulco, Mexico - www.trivago.com

Hotel Princess Mundo Imperial (Acapulco, Mexico)

Hotel Princess Mundo Imperial (Acapulco, Mexico)

About Princess Mundo Imperial

Some guests note that Wi-Fi signals are weak, the connection drops frequently, and the Internet speed is slow. All rooms have a flat-screen TV, private balcony, in-room safe, walk-in closet, and air conditioning. Wi-Fi is available for a surcharge, while bathrooms are private and include hairdryers and toiletries. Princess Mundo Imperial features a golf course, 4 swimming pools, full-service spa, tennis courts, 24-hour front desk, fitness facilities, and a conference centre. Public areas are equipped with Wi-Fi, valet parking is offered for an additional fee, and guests can relax in the garden. A buffet breakfast is available for a surcharge. Guests can order drinks from onsite bars, and dine at one of the 4 restaurants. 24-hour room service is available. A buffet breakfast is available for a surcharge. Guests can order drinks from onsite bars, and dine at one of the 4 restaurants. 24-hour room service is available.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

8.2
trivago Rating Index based on 7075  reviews from:
  • Location
    Excellent  8.5 / 10
  • Rooms
    Good  7.8 / 10
  • Service
    Very good  8.1 / 10

Positive Reviews

positive:

Excellent breakfast

Many guests comment that breakfast is delicious, with plenty to choose from including several vegetarian options. Others note that the breakfast room is nicely decorated and big enough to accommodate many guests.

positive:

Fantastic outdoor pools

Most guests state that the outdoor pools are well-maintained and say that the garden is beautiful. Others mention that sun umbrellas and loungers are available, and add that there are several bars near the pools.

positive:

Nice rooms

Many guests note that rooms are spacious with plenty of storage space for clothes and suitcases, and add that water pressure in the shower is powerful. Others comment that the maid service cleans the rooms daily, and say that beds are comfortable.


Negative Reviews

negative:

Employees need training

Several guests feel that employees could use training in customer service and note that visitors need to wait in line for beach towels and valet parking. Others mention that the check-in is slow, and add that receptionists and some other members of the staff don't speak good English.

negative:

No free Wi-Fi

Some guests point out that Wi-Fi in rooms is not included in the price, and comment that even paid Wi-Fi is slow and unreliable. Others note that the Internet near the pool, in all restaurants, and close to the front desk is also unstable.

negative:

Loud music and no shuttle service

Several guests report that there is loud music coming from onsite bars, and say that that walls in rooms are thin. Others note that there is no shuttle service to the airport, and add that it would be great to have transportation to downtown Acapulco available.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Hot tub
  4. Hot stone massage
Hotel facilities
  1. Business centre
  2. Café
  3. Entrance Hall/lobby
  4. Elevator
For children
  1. Cot
  2. Playground
  3. Kids' club
Accessibility
  1. Wheelchair accessible
  2. In-room accessibility
Room facilities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
Sports facilities
  1. Golf course
  2. Fitness
  3. Tennis court
Theme / Type
  1. Convention hotel
Food and beverage
  1. Diabetic food

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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