Quality Centre Del Mon

The hotel is highly regarded for its direct connection to the train station, making it exceptionally convenient for travelers utilizing rail services and those on a stopover. Guests consistently highlight the hotel's cleanliness, spacious and comfortable rooms, and the generally helpful and friendly staff. The breakfast also receives consistent praise for its quality and variety. This makes the hotel an ideal choice for business travelers needing easy transport links, and sightseers who plan to explore the region by rail. To enhance your stay, guests should be aware of the deposit policy upon arrival and consider requesting an inner courtyard room for maximum quietness.

Facilities & Amenities
Guests appreciate the convenience of in-room amenities such as a Lavazza coffee maker, though some noted the absence of milk or cream. While there were isolated reports of some lights not functioning in rooms, the overall impression of amenities is positive. The hotel provides an elevator for easy access to rooms from the reception area, although guests should be aware there is a flight of stairs to reach the reception itself. A mini-bar is available in rooms, which is subject to a deposit. Air conditioning is provided, but some guests found the fixed temperature of 24 degrees Celsius to be too warm, especially during certain seasons, and noted that windows in some rooms do not open.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with rooms described as spotless and well-maintained. Guests frequently praise the spaciousness of the rooms and the exceptional comfort of the beds and pillows, ensuring a restful stay. While most rooms are noted for being quiet and well-insulated, some isolated instances of noise or poor insulation have been reported. Some guests found the bathroom to be on the smaller side, and a few mentioned minor issues like limited toilet paper or tissues, or a showerhead needing descaling. There was an isolated report of a room not being properly prepared upon arrival, but this was an exception to the generally high standards.

Dining & Food Quality
The breakfast at the hotel is a consistent highlight for many guests, frequently described as excellent, copious, and offering a wide choice of options. Guests appreciate the plentiful spread and the attentive staff in the breakfast area. While the overall quality is highly praised, some guests noted minor issues, such as the hot food not always being topped up promptly or the ham quality being inconsistent. Despite these small points, the breakfast experience is largely positive and contributes significantly to guest satisfaction, providing a strong start to the day.

Location & Accessibility
The hotel's central location directly above the train station is a significant advantage, offering unparalleled convenience for rail travelers and those using the bus station. It provides easy access for onward journeys, including high-speed trains. While the hotel is very close to a commercial center, the city center is approximately a 15-minute walk away. Some guests felt the area immediately surrounding the station could be less appealing after dark, with concerns about safety due to the presence of panhandlers and homeless individuals, making evening walks less comfortable. Parking is available, often directly beneath the hotel, but it typically comes at an additional cost and is not included in the room rate.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight their attentiveness and willingness to assist with requests, such as accommodating room changes, early check-ins, or late check-outs. The check-in process is generally described as quick and efficient. However, a recurring point of contention for some guests is the mandatory 100 Euro deposit required upon arrival, often without prior explanation or mention on booking platforms, which is intended to cover mini-bar consumption. While most interactions are positive, a few isolated comments mentioned instances of perceived unfriendliness or lack of experience from certain reception staff.

Additional Information
A notable aspect of the hotel's policy is the mandatory 100 Euro deposit collected at check-in, primarily to cover potential mini-bar consumption, which some guests found surprising and inconvenient as it is not always clearly communicated beforehand. Guests should also be aware that while the hotel is generally well-maintained, there have been isolated reports of specific room issues, such as a safe not working or, in one instance, a room being initially assigned with dirty sheets and being disorganised. Some guests noted that water bottles are not provided in superior rooms. The hotel features a unique astronaut-themed decor in some areas, contributing to a distinctive ambiance.