Quality Inn Atchison

The hotel consistently stands out for its exceptionally friendly and attentive staff, who frequently go above and beyond to ensure a welcoming and comfortable stay for every guest. This personalized service, combined with a delicious and varied hot breakfast, forms a memorable core of the guest experience. Other highly praised features include the hotel's overall cleanliness, its well-maintained indoor pool and hot tub, and the excellent value it offers. This makes the hotel particularly well-suited for families seeking a comfortable stay with good amenities, travelers with pets due to its accommodating policy, and visitors to Benedictine College given its convenient location. Budget-conscious travelers also find it an appealing option due to its reasonable pricing. To enhance your stay, guests with mobility concerns should consider requesting a first-floor room, as the hotel lacks an elevator, and it's advisable to confirm the operational status of the pool and hot tub upon arrival if they are a priority.

Facilities & Amenities
Many guests enjoy the hotel's recreational offerings, particularly the indoor pool and hot tub, which are often noted for being clean, warm, and available for use until late hours, providing a popular spot for relaxation. However, a few guests reported instances of the pool being closed early due to chemical issues or finding bugs in the water, and some felt the hot tub was over-treated. The hotel also provides a fitness center with weights, though some visitors suggest it could benefit from updates to its equipment. A sauna is available, adding to the wellness options. The lobby area is described as pretty and comfortable, offering pleasant spaces for guests to relax or socialize. A significant point for many is the absence of an elevator, which can be challenging for guests with heavy luggage or mobility issues, especially for rooms located on the second floor.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness, with many guests describing rooms as very clean, well-kept, and inviting. However, some visitors noted specific issues such as moldy grout in showers, a musty smell in certain rooms, or a lingering pet urine smell in pet-friendly accommodations. Regarding bed comfort, feedback is mixed; many find the beds comfortable and conducive to a good night's sleep, while others describe them as hard or firm. Rooms are often noted for being spacious, though some are described as dated and in need of updates, with occasional reports of noisy plumbing or a loud refrigerator. Other concerns include low water pressure in showers, slippery tubs, and a lack of USB charging ports. Despite these points, many guests find the overall experience to be quiet and comfortable.

Dining & Food Quality
The complimentary hot breakfast is a significant highlight for most guests, frequently described as excellent, delicious, and offering a great variety of options. Guests particularly appreciate the rotating hot items such as scrambled eggs, bacon, hash browns, and biscuits and gravy, alongside popular choices like DIY waffles, muffins, fruit, and cereal. The breakfast area staff are often commended for their diligence in keeping items well-stocked and fresh. While the overall food quality is highly rated, a few guests found the coffee to be subpar or noted that the breakfast area can become crowded, making seating challenging during peak times. Despite minor criticisms, the breakfast consistently contributes positively to the guest experience and is considered a strong perk of staying at the hotel.

Location & Accessibility
The hotel boasts a great location, frequently praised for its convenience and easy access to various points of interest. Guests find it ideally situated near Benedictine College, making it a popular choice for visitors to the institution. Its proximity to dining and shopping options, as well as local attractions, is also highly valued. The area is generally described as quiet, contributing to a peaceful stay away from heavy traffic. The hotel offers free parking, with ample space available, though some guests noted that during winter, certain spots might be covered by snow. While most find the location straightforward, a few guests mentioned initial difficulty with GPS navigation when trying to locate the property.

Staff & Service
The hotel consistently receives overwhelming praise for its exceptionally friendly and helpful staff, who are frequently described as attentive, kind, and welcoming. Guests highlight their willingness to go above and beyond to ensure a pleasant stay, from offering assistance with luggage to accommodating special requests like late check-out. The check-in process is often noted as smooth and efficient, contributing to a positive first impression. Many guests feel a genuine sense of being cared for, with staff members making them feel like family or at home. This dedication to excellent service is a recurring theme, making the staff a standout feature and a primary reason many guests choose to return, often citing it as one of the best experiences they've had.

Additional Information
The hotel maintains a pet-friendly policy, which is appreciated by many guests traveling with their animals, often including thoughtful touches like doggie treat bags upon check-in. However, some pet owners found the associated fee to be a bit high, and a few guests reported a pet urine smell in certain rooms, which could be a concern for those sensitive to odors. While the hotel is described as an older property, many appreciate that it is well-kept and has undergone some updates, though some areas are still noted as being dated. Certain rooms offer unique amenities such as an in-room fireplace or a spa bathtub, providing an enhanced experience, although some guests reported issues with these features not working or taking up considerable room space. Guests should also note that daily room cleaning may need to be specifically requested.