Quality Inn

This hotel offers a practical and comfortable stay, with its signature feature being its exceptional proximity to the Corning Museum of Glass and the vibrant downtown area. Guests consistently highlight the hotel's cleanliness and the superior comfort of its beds, making it a reliable choice for a restful night. While the property is recognized as an older building, its overall value for money and the consistently friendly staff contribute to a positive experience. It is particularly well-suited for sightseers eager to explore local attractions, families looking for convenient amenities, and budget-conscious travelers seeking a good deal. For those with mobility concerns, it is advisable to request a room on the ground floor, as the hotel does not have an elevator, and be sure to take advantage of the complimentary breakfast offerings.

Facilities & Amenities
Guests find the hotel's amenities generally functional, though some areas show their age. The indoor pool is a notable feature, appreciated by many, especially families; however, some guests reported it being too cold, closed for maintenance, or having an overwhelming chlorine smell. The fitness center is available, but some found the equipment to be in poor condition or lacking weights. Rooms are well-equipped with a microwave and mini-fridge, which are highly valued for convenience. While Wi-Fi is provided, some users experienced intermittent connectivity, particularly with certain devices. A significant modern convenience is the presence of an electric vehicle charging station, which is a major plus for EV owners. Additionally, 24-hour coffee and tea are available, and vending machines offer snacks and drinks. Some common areas and hallways were noted to have a dated appearance or a musty odor.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness, with many guests describing their rooms as spotless and well-maintained. The beds are consistently praised for their exceptional comfort, ensuring a restful night's sleep, though some guests noted they were quite high. Despite the overall cleanliness, the hotel's age is evident in the room condition, with some reporting dated fixtures, worn carpets, or minor issues like peeling paint and occasional mold in bathrooms. Guests found the rooms to be generally quiet, contributing to a peaceful stay, though a few experienced noise from AC vibrations or running toilets. In-room amenities include a coffee maker, which is appreciated, but some found the television service intermittent or the bathroom exhaust fan ineffective. The towels were frequently described as thin and worn, and the pillows were noted for their unusual small, square shape.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, offering a wide array of choices that are generally well-received. Most guests praise the hot breakfast options, which often include scrambled eggs, sausage, and biscuits and gravy, along with a popular waffle maker that allows guests to prepare their own fresh waffles. The coffee is frequently described as good or above average, and the availability of gluten-free options, including a dedicated waffle maker, is a notable positive. However, some guests found the breakfast quality inconsistent, with complaints about cold food, watery eggs, or a limited selection of fresh fruit. The breakfast area itself is sometimes noted as being a bit small, and some experienced issues with items not being promptly refilled during busy periods.

Location & Accessibility
The hotel boasts an excellent and highly convenient location, making it a prime choice for visitors to the area. It is situated within easy walking distance of the renowned Corning Museum of Glass, a major draw for many guests. Additionally, the vibrant downtown area, including Market Street with its array of restaurants and shops, is also readily accessible on foot or via a very short drive. Guests appreciate the hotel's setting in a generally quiet neighborhood, away from the noise of major interstates, contributing to a peaceful stay. Parking is consistently described as easy, convenient, and plentiful, providing hassle-free access for those traveling by car. This central position allows guests to explore local attractions and dining options with great ease.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback, with many guests highlighting their exceptional friendliness and helpfulness. The check-in and check-out process is frequently described as quick, easy, and smooth, setting a positive tone for the stay. Guests appreciate the staff's willingness to accommodate requests, such as room location preferences, and their attentive approach to guest needs. While the majority of interactions are highly favorable, a few isolated incidents of perceived rudeness or unhelpfulness from specific individuals were noted, particularly concerning key card issues or housekeeping requests. Despite these rare occurrences, the overall impression of service is one of dedication and a genuine desire to ensure a comfortable and pleasant experience for all visitors.

Additional Information
Guests frequently commend the hotel for its excellent value for money, considering the amenities and service provided. A recurring theme in reviews is the hotel's status as an older property, with many noting its dated appearance and areas that could benefit from renovation, such as worn carpets or fixtures. Despite this, the property is generally well-maintained. A significant point of contention for many guests is the lack of an elevator, which can be particularly inconvenient for those with heavy luggage or mobility challenges, especially for rooms on the second floor. Furthermore, the indoor pool is a popular amenity, but guests have often been disappointed by its frequent closure for maintenance or issues with cold water. Some guests also noted a policy of not changing linens for stays longer than one day, which was a point of concern for a few.