Quality Inn Hemet - San Jacinto

This hotel is often described as a hidden gem, with its lush landscaping and tropical ambiance creating an oasis-like feel that stands out in the area. Guests frequently praise the hotel's overall cleanliness, the friendly and accommodating staff, and the sense of security provided by the safe and well-lit parking area. The inviting pool and jacuzzi are also highlighted as key features contributing to a relaxing stay. The hotel is well-suited for families seeking a comfortable and secure base, solo travelers looking for a quiet retreat, and business travelers needing convenient access to local amenities. To enhance your experience, it is advisable to be aware of the cash deposit requirement upon check-in and to consider requesting a room away from potential noise sources.

Facilities & Amenities
The hotel offers a range of convenient facilities and amenities that contribute to a comfortable stay. The pool and jacuzzi are consistently praised for being clean, well-maintained, and providing a relaxing escape, often described as a highlight for guests, especially families. Rooms are equipped with essential conveniences such as a microwave, refrigerator, and coffee maker, catering to various guest needs. Most guests appreciate the availability of ice machines and vending machines, which are typically well-stocked. The parking area receives high marks for being ample, secure, and well-lit, providing peace of mind for those traveling with vehicles. While free Wi-Fi is available, some guests reported issues with slow or unusable internet speeds, and a few noted problems with the in-room TVs.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed. Many guests commend the hotel for its spotless rooms, well-kept accommodations, and clean bathrooms, often describing the beds as comfortable. However, a significant number of reviews mention issues such as unwashed sheets, the presence of cockroaches, mold in showers and bathrooms, dirty floors, and persistent unpleasant smells like smoke or urine. Some rooms showed signs of wear, including chipped paint, stained comforters, and worn bedding. Noise is a recurring concern, with many guests reporting thin walls leading to disturbances from noisy neighbors, loud walking, arguing, and doors slamming. Issues with clogged drains and leaking bathtubs were also occasionally reported.

Dining & Food Quality
The complimentary breakfast is a consistent feature, with many guests, particularly families, enjoying the interactive waffle maker and pancake machine. The breakfast area is generally described as clean and well-stocked, and coffee is often available throughout the day. However, feedback on the food quality and variety is quite mixed. While some guests found the breakfast satisfactory, a notable number expressed disappointment over the limited options, specifically the absence of meat (like bacon or sausage) and eggs. Many reviews indicate that the breakfast primarily consists of cold cereals, yogurt, and toast, leading some guests to seek dining options elsewhere due to the perceived lack of substantial choices.

Location & Accessibility
The hotel's location elicits varied opinions from guests. While many appreciate its convenience for visiting family or accessing nearby amenities like a Walmart Neighborhood Market, fast food, and other restaurants, a considerable number of reviews describe the surrounding area as sketchy, rundown, or unsafe, particularly at night. Despite these external concerns, the hotel property itself is frequently noted for being quiet and secure, with a closed parking lot that limits through-traffic. The ample parking is consistently praised for its security and lighting. For those seeking a stay within the immediate vicinity, the hotel is often considered the most viable option, though some guests prefer to stay elsewhere in the broader region.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, helpfulness, and accommodating nature. Guests frequently highlight the attentive service provided by the front desk team, noting their professionalism and willingness to assist with requests. The check-in and check-out processes are often described as quick and efficient. Housekeeping staff are also commended for their friendly demeanor, though some reviews mention inconsistencies in daily service. The hotel's commitment to guest security, including the presence of cameras and controlled access, is also appreciated. While the vast majority of feedback is positive, a few isolated instances of guests reporting issues with staff rudeness or difficulties regarding cash deposits and room changes were noted.

Additional Information
The hotel maintains a pet-friendly policy, though some guests noted a lack of designated outdoor areas for pets, leading to reliance on nearby vacant lots. A recurring point of discussion is the requirement for a cash deposit upon check-in, which surprised some guests who were not aware of this policy in advance. The property is known for its numerous stray cats, which some guests found charming and friendly, while others viewed them as a nuisance or potential concern due to allergies. The hotel's security cameras and controlled access to the parking lot are frequently mentioned as positive features contributing to a sense of safety. While the property is described as older, many guests appreciate its well-maintained appearance and the efforts made to keep it clean.