Quality Inn Lakefront

The hotel's most memorable feature is its direct lakefront access, offering stunning views of the water and Mackinac Island, especially at sunrise, which many guests found incredibly relaxing and peaceful. Beyond the picturesque setting, the hotel is consistently praised for its cleanliness, the friendly staff who are always ready to assist, and the overall comfortable rooms that provide a restful stay. This makes it an ideal choice for couples seeking a romantic and serene escape, families looking for a convenient base with direct lake access and spacious accommodations, and sightseers eager to explore local attractions due to its prime location near key points of interest. To maximize your experience, consider requesting a room on a higher floor for the best possible views, and be prepared for the hotel's unique layout, as some facilities require walking between separate buildings.

Facilities & Amenities
Guests generally appreciate the available facilities, including a pool and hot tub that are often noted for their cleanliness, though some feedback indicated issues with the hot tub's jets or the pool's temperature. Many rooms uniquely feature an in-room jacuzzi tub, which provides a luxurious touch, although its placement within the room and the surrounding carpet received mixed opinions. The hotel provides free Wi-Fi for guest convenience, and ice machines are readily available. A notable aspect of the hotel's design is that the main office, breakfast area, and pool are located in separate buildings, necessitating outdoor walks between them. Parking is available on-site, though some guests found its layout or incline to be less convenient. An elevator is present, but its reliability was inconsistent for a few visitors.

Cleanliness & Room Comfort
Rooms are consistently described as exceptionally clean and well-maintained, contributing significantly to a positive guest experience. While many rooms are noted as spacious and comfortable, some guests found certain accommodations to be small or outdated, with issues like worn carpet, peeling wallpaper, or older HVAC units. Bed comfort received mixed reviews, with some praising comfortable beds and soft pillows, while others found mattresses to be too firm. Noise levels are generally quiet, though occasional disturbances from neighboring rooms or plumbing were reported. The presence of bugs or mosquitoes, particularly near balconies with damaged screens, was mentioned by several guests. Additionally, the absence of a microwave in rooms was a common desire for many visitors.

Dining & Food Quality
The complimentary breakfast receives mixed feedback; while appreciated for its convenience, it is often described as limited in variety, primarily offering waffles, cereal, muffins, and fruit, with a notable absence of meat or eggs, which many guests desired for a more complete meal. The breakfast area itself is frequently noted as small and can become crowded, leading to waits for tables or the single waffle maker, especially during peak hours. Despite these limitations, the coffee quality is generally praised. Guests appreciate the convenience of nearby dining options, including a local bar and restaurant within walking distance that offers good food and service, providing alternatives for those seeking more substantial meal choices beyond the hotel's offerings.

Location & Accessibility
The hotel boasts an excellent location directly on the waterfront, providing stunning views of the lake and Mackinac Island from most rooms, which is a major draw for guests. Its proximity to the Mackinac Island ferry is a significant advantage, with a complimentary shuttle service available for easy transportation. The hotel is also conveniently located near other local attractions, including a casino and various restaurants and shops, many within walking distance. While parking is available on-site, some guests found the layout or incline to be less convenient. The need to walk outside and uphill to access the breakfast area and pool was a frequent point of feedback, particularly for guests with mobility challenges.

Staff & Service
The staff consistently receives high praise for being friendly, helpful, and attentive, from the front desk to housekeeping, significantly enhancing the guest experience. Guests highlight their willingness to assist with requests, provide local recommendations, and ensure a smooth check-in and check-out process, even accommodating late arrivals. Housekeeping is noted for its diligence in maintaining room cleanliness and providing fresh towels daily or every other day. A complimentary shuttle service to the ferry and casino is a valued amenity that adds to convenience. While most interactions are overwhelmingly positive, a few guests reported instances of less welcoming service, particularly regarding specific requests or interactions in the breakfast area, though these were isolated.

Additional Information
The hotel's overall aesthetic is often described as dated or in need of updates, despite rooms being consistently clean. Guests should be aware of the hotel's unique layout, where the main office, breakfast area, and pool are located in separate buildings, requiring outdoor travel between them. This can be particularly challenging for guests with mobility issues or during inclement weather. The hotel offers a pet-friendly policy specifically for service animals, though general pet accommodations are not widely available. Many rooms feature an in-room jacuzzi tub, which is a distinctive amenity. Guests frequently mention the beautiful balconies or patios that offer direct lake views, though some noted issues with sliding door screens that could allow bugs into the room. The hotel's cancellation policy was a point of concern for some guests who experienced unexpected changes to their travel plans.