Quality Inn

The hotel is frequently noted for its convenient central location and the presence of an on-site restaurant and bar, which many guests find to be significant advantages. It appears to be a suitable choice for travelers seeking an affordable stay with easy access to local attractions, including sightseers and those visiting nearby points of interest. While the hotel is recognized as an older property, many guests appreciate the generally friendly staff and the overall value provided. To ensure a comfortable experience, it is advisable for guests to confirm specific room conditions and amenities, such as breakfast availability, directly with the hotel prior to their stay.

Facilities & Amenities
The hotel's lobby is often described as spacious and attractive, providing a comfortable common area for guests to relax or gather. However, several guests reported issues with the availability and functionality of certain amenities, specifically noting that ice machines and vending machines were frequently out of order or empty. While elevators were generally functional, some guests observed them to be old, and in one instance, only one was operational. A notable convenience mentioned by some guests is the availability of free washers and dryers. A recurring concern pertains to the air conditioning system, which some guests found to be centrally controlled and turned off during cooler weather, leading to uncomfortably warm room temperatures, even with window units.

Cleanliness & Room Comfort
Feedback regarding cleanliness and room comfort is quite mixed. Many guests reported their rooms to be very clean with comfortable beds and linens, ensuring a restful stay. However, a significant number of reviews highlighted issues such as a pervasive cigarette smoke smell throughout the hotel and in some rooms, despite non-smoking policies. Other concerns included general dirty conditions, outdated furniture that was often torn or broken, and visible signs of wear and tear like cracked tubs or broken lamp bases. Some guests also noted noise from neighboring rooms or pets, and a few mentioned specific maintenance issues like low battery thermostats or doors that needed to be slammed to close properly.

Dining & Food Quality
The hotel features an on-site restaurant and a friendly bar, which are consistently praised by guests for their convenience and pleasant atmosphere. Feedback on breakfast is highly varied; while some guests found it to be great and appreciated the convenience, others expressed disappointment with a lack of variety, noting the same menu items, such as scrambled eggs and bacon, served daily. A significant point of contention for many guests was the complete unavailability of breakfast due to a remodeling project, with several reviews indicating that this information was not clearly communicated or updated on the hotel's website. Some guests also appreciated the availability of coffee and tea throughout the day.

Location & Accessibility
The hotel's central location is a major highlight, consistently receiving high praise from guests. It offers easy walking distance to numerous restaurants and various local attractions, making it convenient for exploring the area. Its proximity to the Canadian border and other key points of interest is also frequently mentioned as a benefit. Parking is available on-site and is generally described as convenient and well-lit, providing ease of access for guests with vehicles. However, a few guests noted that the parking lot could be cramped, particularly when trying to unload luggage, and one review mentioned the presence of potholes.

Staff & Service
The staff at the hotel consistently receives high praise for being exceptionally friendly, helpful, and courteous. Guests frequently highlight positive interactions with front desk personnel, who are often described as welcoming and willing to provide local recommendations. Many reviews commend individual staff members for their attentiveness and willingness to go out of their way to assist with guest requests, contributing significantly to a positive experience. The staff's accommodating nature and their efforts to ensure guest comfort, even when faced with the hotel's older infrastructure, are recurring themes in the feedback.

Additional Information
Guests should be aware that this is an older hotel that is no longer affiliated with its former brand, which can sometimes lead to discrepancies between expectations and the actual experience. There are recurring mentions of the presence of long-term residents within the hotel, which some guests felt altered the typical transient hotel atmosphere. Additionally, some guests noted issues with outdated information on hotel maps, specifically regarding check-out times and the locations of amenities like ice machines and vending machines, which were often found to be inaccurate or non-functional.