Quality Inn New River Gorge

This hotel offers a practical and convenient stay, particularly appealing to outdoor enthusiasts and road trippers exploring the New River Gorge area. Its signature feature is the highly praised on-site restaurant and bar, Elliot's, which provides a lively atmosphere and delicious food after a day of activities. Guests consistently commend the hotel's overall cleanliness and the friendly staff who strive to make stays comfortable. While some rooms are undergoing remodeling, the property maintains a welcoming feel. Families appreciate the recreational amenities and pet-friendly options, while couples can enjoy the convenience of dining and unwinding on-site. To enhance your experience, consider requesting a recently updated room, and be sure to take advantage of the convenient on-site dining for a relaxing evening.

Facilities & Amenities
The hotel provides a range of facilities designed for guest convenience and recreation. There is an outdoor pool, though its availability and condition can be inconsistent, with some guests finding it clean and inviting while others note it was closed or in need of maintenance. For active guests, there are tennis courts, a basketball court, and a volleyball court, offering opportunities for outdoor sports. Free Wi-Fi is available throughout the property, ensuring guests can stay connected. Each room is typically equipped with a refrigerator and microwave, adding to the comfort of longer stays. Additionally, laundry facilities are on-site, which is a valuable amenity for travelers. The property also features a gift shop where guests can find souvenirs, often located near the breakfast area.

Cleanliness & Room Comfort
Guests frequently highlight the hotel's commitment to cleanliness, often describing rooms as spotless, despite the property's age. While many rooms are noted as being dated or in need of upgrades, some have undergone remodeling and offer a more modern feel. Feedback on bed comfort is mixed, with some guests finding the beds very comfortable, while others describe them as hard. Common in-room amenities include a refrigerator, microwave, and coffee maker. Noise levels are generally reported as quiet, though some guests occasionally experience highway noise or sounds from neighboring rooms due to thin walls. A recurring concern for some guests is a persistent musty smell or the lingering scent of cigarette smoke, even in non-smoking rooms, and some mention worn carpets or issues with small bathrooms.

Dining & Food Quality
The hotel offers a complimentary breakfast that generally receives positive, though sometimes mixed, feedback. It typically includes hot items such as eggs, sausage, biscuits and gravy, and waffles, along with cold options like yogurt and cereal. While some guests find the breakfast satisfying and well-stocked, others note limited variety or issues with food quality, such as watery eggs. A significant highlight is the on-site restaurant and bar, Elliot's, which is highly praised for its convenience, lively atmosphere, and good food. Many guests specifically recommend the wings and appreciate having a full-service dining option available right at the hotel, making it a popular spot for both guests and locals.

Location & Accessibility
The hotel boasts an excellent central location, making it an ideal base for exploring the region. It is exceptionally close to New River Gorge National Park, the Canyon Rim Visitor Center, and numerous hiking trails, which is a major draw for outdoor enthusiasts. The property also offers easy access to the main highway, Route 19, facilitating travel to and from the area. The nearby town of Fayetteville provides additional dining and shopping options within a short drive. Parking is generally ample and convenient, with the motel-style layout allowing guests to park directly in front of their rooms, though it can become somewhat scarce during peak hours when the on-site restaurant is busy.

Staff & Service
The hotel staff consistently receives high praise for their friendly, helpful, and accommodating demeanor. Guests frequently commend their willingness to assist with requests and provide local information. The check-in and check-out processes are generally described as easy and quick, contributing to a smooth arrival and departure experience. While most interactions are positive, some guests have experienced minor issues with housekeeping service, noting that daily room cleaning may need to be specifically requested rather than being automatic. Despite occasional challenges, the staff's overall commitment to providing attentive service and resolving guest concerns is a recurring theme in reviews, enhancing the overall stay for many visitors.

Additional Information
The hotel operates with a pet-friendly policy, welcoming furry companions for a reasonable pet fee, and some guests appreciate the availability of a fenced dog area on the property. Guests should be aware that the hotel is undergoing ongoing remodeling and upgrades, which means the condition of rooms can vary, with some being more modern than others. The property's motel-style layout, featuring exterior room entrances, offers convenient parking directly outside rooms, a feature many travelers appreciate. However, some guests have reported an unexpected charge for the room safe during their stay. Beyond the main facilities, the hotel also provides laundry facilities and an outdoor picnic area, adding practical amenities for extended stays or family gatherings.