Quality Inn Savannah Historic District

This hotel is primarily celebrated for its prime location, offering unparalleled access to Savannah's historic district, River Street, and City Market, making it an ideal choice for sightseers and couples seeking a walkable experience. While the property itself is often described as dated, guests consistently praise the friendly and accommodating staff who strive to enhance the stay. For budget-conscious travelers and pet owners, the hotel offers a convenient base to explore the city. To ensure a more comfortable visit, guests are advised to bring earplugs due to potential street noise and to be aware of the additional parking fees upon arrival.

Facilities & Amenities
The hotel's facilities are generally perceived as basic and in need of significant updates. Many guests report issues with the Wi-Fi being unstable or non-functional, and the ice machines are frequently noted as broken. The televisions in rooms are often described as old, blurry, or having poor reception, lacking channel guides, and sometimes having non-working remotes. While refrigerators and microwaves are typically available in rooms, their cleanliness or functionality can be inconsistent. The exterior and grounds are widely criticized for being dirty, run-down, and in desperate need of pressure washing and painting. Despite these issues, some guests appreciate the presence of a second-floor balcony or patio area for relaxation, and it's noted that there is no elevator for upper floors, which can be a concern for some.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is notably mixed, though many express significant concerns. While some reviews mention clean rooms, a substantial number highlight issues such as stained carpets, dirty surfaces, and a pervasive musty smell or even cigarette odors, despite non-smoking policies. Reports of mold, cockroaches, and bed bugs are also present. Rooms are frequently described as old, dated, small, and cramped, with visible wear and tear like cracks in walls and peeling paint. Bed comfort receives varied opinions, with some finding them comfortable and others reporting them as too hard or squeaky. A major recurring complaint is the high noise levels from street traffic, large trucks, and late-night partiers, often exacerbated by thin walls and windows, making restful sleep challenging. Bathrooms are consistently noted as outdated, small, and in poor condition, with issues like rusty fixtures, chipped bathtubs, leaky faucets, and non-working shower heads.

Dining & Food Quality
The hotel offers a continental breakfast, which guests generally find to be basic and underwhelming. The selection is often described as limited, primarily consisting of carbohydrates with a notable lack of protein options. Common complaints include cold coffee, a scarcity of choices, and issues with the pancake maker or juice machine being out of order or not working properly. The breakfast area itself is often reported as small and crowded, with insufficient seating for guests. Many guests opt to dine elsewhere due to the perceived poor quality and limited variety of the complimentary breakfast.

Location & Accessibility
The hotel's central location is its most highly praised attribute, offering exceptional walkability to Savannah's main attractions. Guests consistently highlight its proximity to River Street, City Market, and the historic district, allowing easy access to shops, restaurants, and tours. Public transportation, such as trolley pick-up, is also conveniently accessible. However, parking is a significant point of contention, as guests are charged an additional daily fee, which many find unexpected and excessive, especially given the limited and tight parking spaces available. While some guests feel safe in the area, others express concerns about late-night partiers, loitering, and general security issues in the vicinity, particularly in the parking lot.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, with guests frequently commending their friendliness, helpfulness, and accommodating nature. Many reviews highlight specific instances of staff going above and beyond to assist guests, from patient and engaging interactions at the front desk to quick responses to requests. The check-in process is generally described as efficient. However, service quality is negatively impacted by the lack of daily housekeeping, with guests often needing to request fresh towels or trash removal. Furthermore, numerous guests report significant issues with billing errors, including unexpected extra charges, unauthorized credit card charges, and difficulties resolving these discrepancies upon checkout.

Additional Information
Guests should be aware of several policies and aspects that impact their stay. The hotel has a pet-friendly policy, though an additional fee applies. For those seeking early access to their rooms, an early check-in fee is imposed. Some guests, particularly those who are rewards program members, express disappointment over not receiving anticipated benefits or encountering unexpected charges despite their loyalty status. The overall impression of the property is that it is an older building that is visibly tired and in constant need of renovation and maintenance, which affects the perceived value for money. There is also a strict 21+ age requirement for check-in.