Quality Inn Stroudsburg

The hotel elicits mixed reactions, with some guests appreciating the comfortable beds and helpful staff, while others express strong dissatisfaction with the overall condition and cleanliness. The pool area is frequently mentioned, though its operational status and cleanliness are inconsistent. The outdated decor and ongoing renovations appear to significantly impact the guest experience, leading to concerns about value and overall satisfaction.

Several reviewers mentioned that the hotel's amenities and facilities were either closed, broken, or poorly maintained. The non-operational pool was a recurring disappointment, with some guests noting green water and a general lack of upkeep. Ice machines were frequently reported as broken, causing inconvenience for guests. The bar area and casino were also mentioned as being uninviting due to the cold temperatures and lack of maintenance. Some guests also reported that the elevators were slow or out of service, leading to long wait times. The vending machines were also reported to take money without dispensing beverages.

Cleanliness and room comfort were significant concerns for many guests. Numerous reviews described the rooms as dirty, smelly, and outdated. Musty odors and mold were frequently mentioned, contributing to an unpleasant atmosphere. Some guests reported finding hair on the sheets and stained towels, raising concerns about hygiene. Others encountered issues with malfunctioning room features, such as broken air conditioning, missing light bulbs, and non-functional outlets. The presence of cockroaches and other pests was also reported, further exacerbating the negative perception of cleanliness.

Dining and food quality were not frequently discussed, but the lack of an open restaurant was noted by some guests. This absence limited dining options within the hotel itself. The crowded breakfast area was not mentioned in the reviews, nor were there any recurring comments regarding breakfast and dining quality, high-quality ingredients, diverse menu options, limited or repetitive menus, or a lack of vegetarian/vegan options.

The hotel's location was mentioned in relation to its proximity to a nearby college and a wedding venue. However, there were no recurring positive comments about the location. Expensive parking was not mentioned in the reviews, nor were there any comments about EV charging stations.

Several guests mentioned the ongoing renovations and the outdated decor as significant drawbacks. The piece-by-piece construction created a sense of disarray and contributed to the overall negative impression. The hotel's appearance was often described as not matching the pictures online, leading to disappointment upon arrival. Some guests felt that the hotel was in a state of disrepair and in need of significant improvements.

The helpfulness and friendliness of the staff were highlighted in some reviews, with specific mention of staff members going above and beyond to assist guests. However, other reviews described negative interactions with staff, including issues with check-in and a lack of customer service. The pleasant and helpful staff was not a consistent theme across all reviews.

Overall, the hotel is perceived as offering poor value for money. Many guests felt that the condition of the hotel did not justify the price. The outdated and dirty rooms, combined with the non-operational amenities, led to a sense of disappointment and dissatisfaction. While some guests found the beds comfortable and appreciated the staff's efforts, the overwhelming sentiment was that the hotel was not worth the cost. Based on the reviews, this property may be best suited for budget-conscious travellers seeking a short stay and prioritizing location over comfort and amenities.