Quality Inn & Suites Cincinnati Sharonville

The hotel is frequently highlighted for its convenient highway access and value for money, making it a practical choice for travelers. Guests consistently praise the friendly staff and often find the beds comfortable, contributing to a pleasant stay. The complimentary breakfast is also a popular feature, though feedback on its quality can be mixed. This hotel is particularly well-suited for budget-conscious travelers, families participating in events like soccer tournaments, and those on short overnight stays or business trips. To enhance your experience, it is advisable to be aware of potential train noise due to the hotel's proximity to tracks, and consider requesting a room away from this area for a quieter night. Additionally, it's a good idea to verify the operational status of amenities like the pool or hot tub upon arrival, as renovations may impact their availability.

Facilities & Amenities
The hotel features an indoor pool, which receives mixed feedback; while some guests find it clean and enjoyable, many report it being ice cold or not heated, with concerns about excessive chlorine or scum. The hot tub is frequently noted as being closed or walled off due to ongoing renovations. The elevator is a significant point of concern for several guests, described as old, noisy, and even a "death trap," with reports of it breaking down. Free parking is available and generally appreciated, though some guests have noted potholes in the lot. Rooms typically include a microwave and refrigerator, though some guests found the fridge to be unclean or containing mold. Wi-Fi is available, but some guests experienced connectivity issues, particularly in rooms further from the lobby. A laundry room is present, but some found the dryers inefficient.

Cleanliness & Room Comfort
Feedback on cleanliness is varied; many guests report clean rooms and fresh linens, while others note issues such as stains on sheets and curtains, dirt under items, mold in refrigerators, or an overall unclean odor in hallways. Some bathrooms were found to be less than pristine, with stained tubs or dirty shower curtains. Rooms are often described as dated or worn, with some reporting uneven floors, peeling drywall tape, or wobbly furniture. Most guests praise the comfortable beds and soft pillows, ensuring a good night's sleep. However, some found beds too firm or noted noisy metal bed frames. A frequent complaint is noise, particularly from nearby trains and their whistles throughout the night. Guests also reported significant noise from upstairs neighbors and loud pipes when others showered. Some rooms also experienced street noise or noise from the elevator. While rooms include a coffee maker, some guests found its placement in the bathroom near the toilet unhygienic. Curtains are often noted as being decorative and not fully closing, allowing light in. Air conditioning units received mixed reviews, with some being ineffective or very loud.

Dining & Food Quality
The complimentary breakfast is a notable feature, with many guests appreciating the convenience and variety. Most describe it as good or great, offering hot food options like eggs and sausage, along with waffles, cereal, yogurt, and fruit. While many find the food satisfactory, some guests report that the eggs and sausage can be dry or of limited quality. The juice machine is frequently mentioned as dispensing watered-down beverages. Items like waffle batter or specific breakfast items occasionally run out quickly, requiring guests to wait for refills. A unique policy noted by some guests is the restriction on taking breakfast food back to rooms, which caused some inconvenience. The breakfast area itself is described as small, with limited seating, and sometimes uncomfortably warm.

Location & Accessibility
The hotel's convenient location offers easy access to the interstate and major highways, making it suitable for travelers passing through or those needing quick routes to various destinations. While some guests appreciate being close to restaurants and gas stations within a short drive or walking distance, others describe the immediate vicinity as an industrial area or even sketchy, raising concerns about safety, particularly in the parking lot. A significant aspect of the location is its proximity to train tracks, leading to frequent and loud train noise throughout the night, which can disturb sleep for many guests. The hotel is generally considered a reasonable drive to local attractions like the zoo, though some guests found it not particularly convenient for accessing downtown areas due to traffic or construction.

Staff & Service
The staff consistently receives high praise for being very friendly, caring, polite, and professional. Many guests highlight their helpful and attentive service, contributing significantly to a positive stay. The check-in process is often described as quick and easy, with staff being accommodating and efficient. While staff are generally willing to assist, some guests reported difficulties with specific issues, such as getting a room change due to Wi-Fi problems or resolving billing discrepancies, sometimes requiring escalation. However, many instances of staff promptly addressing concerns like AC issues or providing directions are also noted. The overall sentiment is that the staff strives to provide good service, making guests feel welcome and valued, even when the hotel itself has some shortcomings.

Additional Information
The hotel is currently undergoing remodeling or updates, which guests note can result in some areas appearing older or worn, while other rooms may be updated. This ongoing work is seen as a positive step towards improving the property. A notable hotel policy is the restriction on taking complimentary breakfast food back to rooms, which some guests found inconvenient. Some rooms feature USB outlets, a modern convenience appreciated by guests. Recurring maintenance issues include dripping faucets and slow drains in bathrooms, which some guests found indicative of subpar upkeep. Despite some drawbacks, many guests consistently describe the hotel as offering good value and being affordable for the amenities and service provided.