Quality Inn & Suites Coeur d'Alene

This hotel is highly regarded for its 24-hour pool and hot tub, a standout feature that consistently receives praise from guests. It offers a comfortable and clean stay, making it an excellent choice for families seeking recreational amenities and travelers with pets due to its accommodating policies and designated areas. The hotel's convenient location near the interstate also makes it ideal for road trippers and those needing an overnight stop. Guests frequently commend the friendly and helpful staff, as well as the comfortable beds and complimentary breakfast. To enhance your experience, it is advisable to clarify the pet fee policy upon booking, as some guests have noted discrepancies, and be aware that there is no elevator, which might be a consideration for those with mobility challenges or heavy luggage.

Facilities & Amenities
Guests consistently highlight the hotel's pool and hot tub, which are often open 24 hours, providing ample opportunity for relaxation and fun. The pool is generally described as large and clean, with a comfortable temperature, while the hot tub is appreciated for its size and warmth, though some have noted it can occasionally be too hot or out of order for repairs. The hotel also features a fitness center or gym, though some equipment may need updating. Free Wi-Fi is available and generally offers good speed, allowing guests to stay connected. Additional conveniences include vending machines and a laundry room, contributing to a comfortable and self-sufficient stay for many visitors.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness, with many guests describing their rooms as spotless and well-maintained. The beds are frequently praised for being exceptionally comfortable and soft, often accompanied by fluffy pillows, ensuring a restful night's sleep. Rooms are often noted as spacious, providing ample room for guests and their belongings. However, some guests have reported issues such as a musty odor in certain rooms, particularly on lower levels, or a lingering smell of wet dog or cigarette smoke. While bathrooms are functional, some are described as small, outdated, or in need of minor repairs, such as a low-sitting toilet or a non-working shower. Noise levels are generally quiet, despite the hotel's proximity to the interstate, though occasional disturbances from neighboring rooms or barking dogs have been mentioned. In-room amenities like refrigerators, microwaves, and air conditioning units are typically available and functional, though some AC units may blow air directly onto the bed.

Dining & Food Quality
The complimentary breakfast at the hotel is a significant highlight for many guests, often described as good, great, or even excellent for its type. It typically offers a variety of options, including hot items like scrambled eggs and sausage links, along with waffles, various bread products, cereals, and yogurt. Guests appreciate that the breakfast area is kept clean and the food is constantly stocked and refreshed. While most find the quality satisfying, some describe it as average or note specific issues like watery eggs or lukewarm sausage. The coffee is generally well-received, and a thoughtful touch mentioned by several guests is the availability of fresh cookies in the lobby during the evening, adding to the welcoming atmosphere.

Location & Accessibility
The hotel boasts a highly convenient location right off the interstate, making it easily accessible for travelers. Guests appreciate its proximity to a variety of restaurants within walking distance, offering diverse dining options without needing to drive. Despite being close to the highway, the hotel is often described as surprisingly quiet, allowing for a peaceful stay. Parking is generally ample and convenient, though some guests have noted that the entrance can be a bit tricky to find initially. Its strategic position provides easy access to local attractions and is a good base for exploring the surrounding area, including nearby towns and parks.

Staff & Service
The hotel staff consistently receives glowing reviews for their friendliness and helpfulness. Guests frequently commend their attentive service, from the moment of quick check-in to addressing various requests throughout the stay. Many reviews highlight the staff's willingness to go above and beyond, assisting with luggage, accommodating special requests like adjoining rooms or cribs, and providing extra amenities like blankets or nightlights. While the majority of feedback is overwhelmingly positive, a few isolated instances of miscommunication regarding pet fees or perceived unhelpfulness during specific issues have been noted. Overall, the staff's commitment to providing a welcoming and efficient experience is a recurring theme, contributing significantly to guest satisfaction.

Additional Information
A notable aspect of this hotel is its pet-friendly policy, which is highly appreciated by guests traveling with animals. While the hotel charges a pet fee, which some guests found to be higher than expected or inconsistently applied, it provides convenient dog areas for walking pets. A frequently mentioned point is the absence of an elevator, which can be a challenge for guests with heavy luggage or mobility issues, though staff often offer assistance. Some guests have experienced minor inconveniences such as key card issues requiring multiple trips to the front desk, or occasional maintenance needs within rooms, like a non-working shower or a plugged sink drain. The hotel also offers a unique room maintenance card system, allowing guests to report issues for prompt resolution.