Quality Inn & Suites Corinth West

This hotel is frequently praised for its recent renovations, offering a clean and comfortable stay that provides good value for travelers. It serves as an ideal overnight stop for those on road trips or business travelers seeking an affordable option. While many guests appreciate the updated rooms and general upkeep, some experiences are marred by unexpected deposits and significant noise disturbances. The hotel is also a suitable choice for pet owners, though the associated fees and policies are a frequent point of discussion. To ensure a smoother stay, guests are advised to clarify all deposit and pet fee policies upfront and consider bringing earplugs if sensitive to noise.

Facilities & Amenities
The hotel features recently renovated rooms that often include a microwave and refrigerator, providing added convenience for guests. Many rooms are equipped with big televisions, enhancing the in-room experience. While some guests have enjoyed the pool when it is clean and open, others have reported issues with its cleanliness and availability. The presence of ice machines is noted, though some have experienced them being out of order or located inconveniently. A fitness center is available, described by some as fairly nice. However, some guests have reported issues with AC/heating units being noisy and door locks not functioning properly, impacting overall comfort and security.

Cleanliness & Room Comfort
Most guests commend the hotel for its clean rooms and comfortable beds, often highlighting the positive impact of recent renovations. The bathrooms are generally described as clean with good water pressure. However, a notable number of guests have reported issues with noise levels, particularly from the metal stairs leading to upper floors, adjacent rooms, and even the sounds of neighbors. Some reviews mention persistent musty smells or mold, as well as occasional stains on linens or towels. Other concerns include dirty floors, cobwebs, and instances of broken blinds or unlocked doors, indicating inconsistencies in room maintenance and security.

Dining & Food Quality
The hotel offers a complimentary breakfast, but guest feedback on its quality and variety is mixed. Many describe the breakfast as minimalistic or lacking, with limited options such as waffles, cereal, and bread, often without hot meat, yogurt, or hot oatmeal. Some guests have found the coffee to be of poor quality, and items can run out quickly, especially later in the morning. Consequently, many guests opt to dine at nearby establishments like Waffle House or Cracker Barrel, which are conveniently located within walking distance or a short drive from the hotel.

Location & Accessibility
The hotel boasts a convenient location that is easily accessible from main roads, making it a popular choice for travelers. Guests appreciate its proximity to various restaurants and dining options, many of which are within walking distance. The hotel is situated in what is generally considered a safe area, and there is typically plenty of parking available for guests. Its central position allows for easy access to local attractions and amenities, making it a practical base for exploring the surrounding area or for a quick stopover.

Staff & Service
Guest experiences with the staff are varied, though many reviews highlight the friendly staff and their helpful demeanor, particularly during the check-in process. However, a significant number of guests have reported issues with rude staff and unresponsive management, especially when attempting to resolve problems such as unexpected fees, room issues, or refund requests. There are recurring complaints about housekeeping staff knocking and entering rooms well before check-out times. Some guests have also noted a language barrier with certain staff members, which occasionally complicates communication and problem resolution.

Additional Information
A recurring theme in guest reviews is the hotel's pet policy and associated pet fees, which are often described as unexpected or excessive, sometimes including a substantial deposit. Similarly, a general deposit of $100 or $200 is frequently mentioned, which guests find surprising and often slow to be refunded. The hotel's strict refund policy for early check-outs or dissatisfaction has led to considerable frustration among guests. Furthermore, noise complaints are common, stemming from neighboring rooms, external stairs, and even the hotel's ongoing renovations, which can sometimes result in fresh paint odors.