Hotel Quality Inn & Suites North Polaris is located right off of Interstate 270, making it convenient for many major points of interest in Columbus including The Ohio Statehouse and the downtown area. Each of their rooms are equipped with complimentary Wi-Fi, a microwave, HDTV, iron and ironing board, hairdryer, and coffee maker. Some of the rooms include a wet bar and whirlpool tub. Guests can choose between a room with one king or two queen-sized beds. The hotel offers several amenities including a fitness center, complimentary weekday newspaper, and a business center. A complimentary hot breakfast is served each morning. Hotel Quality Inn & Suites North Polaris is near many shops, restaurants, and attractions such as Zoombezi Bay, Ohio State University, Greater Columbus Convention Center, Columbus Zoo and Aquarium, and Kelton House Museum and Garden.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Guests were generally very happy with the complimentary breakfast that is served each morning at Quality Inn & Suites North Polaris. They have several hot items, including eggs, biscuits and gravy, hot cereal, and make your own waffles. All are served fresh and kept well stocked.
The majority of previous guests agreed that the employees at Quality Inn & Suites North Polaris displayed exemplary customer service during their stays. Everyone they encountered was friendly and personable, without sacrificing professionalism. They were also very helpful with providing recommendations and directions to things to do it the area.
Many reviews noted that the nightly rates at this hotel represent a significant value. Their prices are low for the area, and they have several amenities including breakfast, a business center, and fitness center. With the money they saved on the room rate, guests were able to eat out more or enjoy other area attractions.
Several guests complained that the guest rooms and bathrooms were much more compact than they'd like. Guests who were traveling with large families were particularly bothered by the size. They would have preferred more room to spread out and to store their belongings.
Though most guests reported having the issue ultimately resolved in one fashion or another within a timely manner, many people who stayed here had problems with their A/C unit. Either the unit was noisy, did not heat or cool sufficiently, or did not work at all, causing unnecessary inconvenience.
Quite a few guests complained that the carpet in their room was dirty, to the extent that when they walk around the room in bare feet their feet would turn black.
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