About Hotel Quality Inn & Suites Saint Charles
Quality Inn & Suites Chicago-St.Charles, formerly known as Hotel Quality Inn & Suites Saint Charles, is a family-friendly hotel close to Dellora A. Norris Cultural Arts Center, the Arcada Theater, and Charlestowne Mall.
Air-conditioned rooms have king or queen-sized beds, and are equipped with cable TVs, coffee makers, hair dryers, irons, and free Internet access. Free baby cribs are available on request.
The property has free car, RV, and truck self-parking on-site, as well as dry-cleaning, laundry, and fitness facilities. A 24-hour business center is available, along with ample conference space and meeting rooms. All common areas have great Wi-Fi coverage.
Quality Inn & Suites Chicago-St.Charles serves a complimentary hot/cold buffet breakfast, and local restaurants are close by for lunch and dinner options.
The hotel is within walking distance of the Fox Valley Mall, Dupage Expo Center, Kane County Fairgrounds, Geneva Commons, Fine Line Creative Arts Center, and the Beith House Museum.
Most guests love the location of the hotel, saying that it is close to local attractions. They note that the property is close to main roads and easy to find. Several guests point out that there are a few shopping malls within driving distance of the hotel, and that restaurants are also close by.
Many guests compliment housekeeping about the effort they put into keep the rooms clean and tidy. Even though the rooms are dated, guests say that there are well-cared for, and that bathrooms are especially clean.
Most guests are extremely happy with the employees, saying that they are willing to go that extra mile to make sure that all guests are taken care off. They note that all minor issues are resolved quickly and efficiently.
The property needs a facelift
Some guests say that the property is a bit dated, noting that common areas are beginning to show signs of wear and tear. They also note that rooms could use an upgrade, as furniture is chipped, and carpets need to be replaced.
Some guests note that the property has no elevators so guests that have a lot of luggage can expect several trips up and down the stairs. They say that this is an inconvenience, and advise people with physical disabilities to request a room on the ground floor.
Breakfast needs more variety
Several guests feel that the breakfast is nothing to write home about, and say that it is sufficient to start the day, but not much more. They note that there should be more food choices, especially fruit, and suggest checking out local restaurants for more breakfast options.