Hotel Quality Inn & Suites St Charles -West Chicago (Saint Charles, USA)

Most guests love the location of the hotel, saying that it is close to local attractions. They note that the property is close to main roads and easy to find. Several guests point out that there are a few shopping malls within driving distance of the hotel, and that restaurants are also close by.

Many guests compliment housekeeping about the effort they put into keep the rooms clean and tidy. Even though the rooms are dated, guests say that there are well-cared for, and that bathrooms are especially clean.

Most guests are extremely happy with the employees, saying that they are willing to go that extra mile to make sure that all guests are taken care off. They note that all minor issues are resolved quickly and efficiently.

Some guests say that the property is a bit dated, noting that common areas are beginning to show signs of wear and tear. They also note that rooms could use an upgrade, as furniture is chipped, and carpets need to be replaced.

Some guests note that the property has no elevators so guests that have a lot of luggage can expect several trips up and down the stairs. They say that this is an inconvenience, and advise people with physical disabilities to request a room on the ground floor.

Several guests feel that the breakfast is nothing to write home about, and say that it is sufficient to start the day, but not much more. They note that there should be more food choices, especially fruit, and suggest checking out local restaurants for more breakfast options.