Quality Inn & Suites

This hotel stands out for its recently renovated rooms, offering guests a modern and comfortable stay that many find surprisingly appealing for its value. Its convenient location just off the interstate makes it an excellent choice for leisure travelers exploring local attractions like the casino and college, as well as business travelers seeking easy access. Guests consistently highlight the friendly staff and the overall cleanliness of the property as key factors contributing to a positive experience. The hotel aims to provide a quiet and comfortable environment, making it suitable for those seeking a restful night. To ensure a smooth stay, it is advisable to confirm specific room amenities upon arrival, as some minor inconsistencies have been noted.

Facilities & Amenities
Guests generally find the hotel's amenities to be adequate and functional, complementing the overall value. Free Wi-Fi is consistently praised for its reliability, allowing guests to stay connected. Rooms are equipped with modern conveniences such as a smart TV, a coffee maker, and a refrigerator, enhancing the in-room experience. While some guests found the fitness center to be basic or limited, it is available for those wishing to exercise. The presence of vending machines and ice machines on-site adds to the convenience for guests. Most guests appreciate these offerings, though a few have noted a limited selection in the vending machines.

Cleanliness & Room Comfort
The hotel receives widespread praise for its cleanliness, with many guests noting the positive impact of the updated rooms and well-maintained environment. The comfortable beds and pillows are frequently mentioned, contributing to a restful night's sleep for most. Rooms are often described as spacious rooms and generally provide a quiet environment, allowing guests to relax. However, some guests have reported minor issues such as a drain smell in bathrooms, occasional thermostat control challenges leading to hot rooms, or the presence of synthetic sheets which some found uncomfortable. A few isolated comments mentioned thin walls or squeaky bed frames, but these were not widespread concerns.

Dining & Food Quality
The complimentary breakfast offered by the hotel receives mixed feedback from guests. Many appreciate the convenience and the availability of hot items like eggs and sausage, along with a waffle maker. The breakfast area is generally described as clean and hygienic. However, some guests found the breakfast variety to be limited, describing it as a basic "carbohydrate buffet" with few protein options. There were also occasional reports of items running out, or the coffee not being consistently available or fresh. While it serves its purpose as a quick start to the day, some guests felt the quality and selection could be improved.

Location & Accessibility
The hotel's convenient location is a significant advantage, frequently highlighted by guests. Situated just off the interstate access, it offers easy travel connections. Guests appreciate its proximity to various local restaurants and shopping centers, making dining and errands convenient. It is also well-located for those visiting local attractions such as the casino and nearby college. Despite being close to major roads, many reviews note that the hotel is set back enough to provide a quiet environment. While some isolated comments mentioned concerns about the immediate surrounding area or proximity to train tracks, the overall consensus is that the location is highly beneficial for both short and extended stays.

Staff & Service
The hotel's staff consistently receives overwhelmingly positive feedback, standing out as a major highlight for many guests. They are frequently described as friendly staff, helpful service, professional, and accommodating staff, going out of their way to assist guests with requests and provide local recommendations. The quick check-in process is often noted, contributing to a smooth arrival experience. Guests appreciate the attentive service provided by the front desk personnel and other team members, who are praised for their kindness and willingness to resolve issues. While a few isolated negative interactions were reported regarding specific requests or perceived unhelpfulness, the vast majority of reviews commend the staff's dedication to excellent customer service.

Additional Information
Guests should be aware that the hotel has undergone ongoing renovations, which have significantly improved the property's appearance and comfort. While these updates are largely positive, some guests experienced minor inconveniences such as key card issues or occasional noise related to the work. It is also important to note that housekeeping service may be provided on request rather than daily, so guests needing room cleaning or fresh towels should inform the front desk. The hotel offers 24/7 coffee availability, which is a convenient amenity for many travelers. These details contribute to the overall guest experience, reflecting the hotel's efforts to modernize and cater to guest needs.