Quality Inn Summersville - New River Area

This hotel is consistently praised for its exceptional cleanliness and comfortable beds, providing a restful stop for many travelers. Its signature feature is the outstanding hot breakfast, which receives widespread acclaim for its quality and variety, making it a memorable part of the stay. The hotel is particularly well-suited for road trippers and families seeking a convenient and welcoming overnight stop, as well as pet owners due to its accommodating policy. The consistently friendly staff further enhances the guest experience, contributing to a pleasant atmosphere. To ensure the most comfortable stay, guests might consider requesting a room away from the highway to minimize potential noise, and inquire about recently updated rooms for a more modern experience.

Facilities & Amenities
Guests appreciate the range of facilities available, including a well-equipped fitness center that is described as "amazingly nice" and naturally lit, offering a good workout space. The outdoor pool is a popular feature, especially for families, noted for being clean and well-maintained, though some guests mention it may be closed seasonally. The hotel provides free Wi-Fi, ensuring guests can stay connected. Ample parking is available, including spaces suitable for large vehicles and trucks with trailers, which is a significant convenience for many. While some guests noted issues with the location or functionality of ice machines, in-room amenities like a fridge (some with a small freezer) and microwave are generally well-received.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with many guests describing rooms as "spotless" and "impeccably clean." The beds are frequently highlighted as "super comfortable," ensuring a good night's sleep, complemented by various pillow hardness options. While the hotel is recognized as older, it is generally well-maintained, though some guests note that certain areas, particularly bathrooms, could benefit from updates, with occasional mentions of issues like shower curtains or tub drains. Noise levels receive mixed feedback; some rooms are quiet, but others experience noise from loud AC units, highway traffic, or adjoining rooms, though many find the rooms generally conducive to relaxation. Shower pressure and hot water availability are typically praised, though a few guests reported intermittent issues with hot water.

Dining & Food Quality
The hot breakfast is a standout feature, consistently described as "great," "fabulous," and "the best" by numerous guests, often exceeding expectations for a hotel of this type. Guests praise the variety of options, which typically include popular items like scrambled eggs, sausage, biscuits and gravy, and waffles, alongside lighter choices such as yogurt, toast, bagels, and muffins. The food is frequently noted as being fresh, hot, and well-stocked, even close to closing time. The breakfast staff receives exceptional praise for their friendliness, attentiveness, and dedication to ensuring a pleasant dining experience, often going out of their way to assist guests and keep the area clean and organized.

Location & Accessibility
The hotel's convenient location is a major advantage for travelers, situated easily accessible off the highway. This makes it an ideal stopover point for those on long road trips. Guests appreciate its proximity to various amenities, including numerous restaurants, grocery stores, and gas stations, with a Walmart also nearby for convenience. The layout of the hotel, with clearly marked different entrances, is helpful for navigation. While the location is generally praised, some guests note that the hotel is older and lacks an elevator, which can be an inconvenience for those with heavy luggage or mobility challenges, particularly for rooms on upper floors.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, with guests frequently describing them as "friendly," "courteous," "helpful," and "attentive." From the front desk to the breakfast area, employees are commended for their professionalism and welcoming demeanor, making guests feel valued. The check-in process is often highlighted as quick, easy, and pleasant. While the rooms are kept clean, it's important to note that housekeeping service for longer stays is typically provided upon request rather than daily, which some guests found surprising. Despite this, the staff is generally responsive to requests for fresh towels or toiletries, ensuring guest comfort.

Additional Information
The hotel operates as a pet-friendly establishment, accommodating guests traveling with animals, though some guests report a per-pet charge and occasional challenges finding suitable outdoor areas for pets. While many reviews highlight the hotel's cleanliness and comfort, it is frequently noted as an older property that could benefit from further updates and remodeling, with some areas showing signs of wear. A recurring point of feedback is the absence of an elevator, which can be inconvenient for guests with luggage or those assigned to upper floors. Some guests also experienced issues with room key cards needing frequent reprogramming, and concerns were raised about the security of some exterior doors not always locking properly.